Garrrr Tesco direct! - HotUKDeals
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Garrrr Tesco direct!

fridgehead Avatar
6y, 6m agoPosted 6 years, 6 months ago
Has anyone else had problems with them not delivering on the date they said they would?

Ok so i brought an ipod on saturday, they sent me an email saying it would be delivered between 7am-7pm on tuesday. So waited all day and nothing! No van or anything, lucky i had wednesday off as well and waited all day till 4pm when i sent them an email asking them where it is.
So far today ive had nothing, not even a response to the email apart from they have got the email I sent.

Anyone got any idea what to do I needed the ipod this weekend, can i go out and buy another one from somewhere else and just cancel the order? or can i refuse delivery to get a full refund?

Cheers

Fridgehead
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fridgehead Avatar
6y, 6m agoPosted 6 years, 6 months ago
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(5) Jump to unreadPost a comment
Comments/page:
#1
I usually get a text on the day it gets sent out giving me a time slot, odd that you haven't received one? What does the status show online?
#2
It just says dispatched and has done since tuesday
#3
Might be an idea to call customer services
banned#4
Call them
#5
ok phoned them and there confused, it got put on the van yesterday which is still a day late but they lost the van on there tracking system so im just waiting for a call back as they don't know whats going on.

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