I received a letter yesterday from my gas and electric supplier saying that they are unable to maintain their current price levels and from August 25th they are increasing my gas by 29.2% and my electric by 19.2%.
How can they get away with backdating a price increase that far? Have I not entered into a contract to pay the price advertised? Isn't this like getting your shopping in ADSA and then them coming to you 2 mths later and saying sorry the price of meat went up and you owe us X amount?
Fair enough if the letter stated they were putting up their prices as of Oct 30th or something but this just seems wrong.
What are your views and experiences?