to cut a long story as short as possible we ended up getting 12 months tax on a car then selling the car before the 12 months even started. (cam belt went)
He didn't want the tax on it (in case he couldn't fix it) so we sent it back to the DVLA for a refund and sent the log book stuff off to inform them that we had sold the car.
They eventually told us that a letter was on it's way to us explaining why the refund was refused (this letter still hasn't arrived) but it was refused because they claim they never received the log book and that the car was still registered to us.
Once we eventually sort this mess out can we still get the whole 12 months back - they have said on the phone that it's not backdated so we have lost 2 months already and don't seem to be any closer to sorting the mess out.
The guy we sold the car to has sold it again already and it's back on the road now - presumably taxed so wouldn't they see that it has been taxed continuously and refund us? I don't really know what to do next?
Thanks for any pointers.