I have had a laptop for a few months now, but recently it started shutting down all the time unexpectadly, and rarely lasts 30 minutes now. I am fairly sure its a hardware issue. I am currently emailing hp support but they are asking me to restore it to factory condition or I may have to send it in to get repaired.
Either way, i need to get all the stiff i want of it, but it doesnt stay on long enough for me to transfer it. I have a 2.5in external hard drive, so I was thinking I could open this up and put the laptop hard drive in this and then just take the data off it with another computer. Will this work?
Also, I know how to do this, but does anyone know if it would void the warranty of either the external HDD or the laptop?
the drive is a WD my passport essentials.
Thanks for any help/suggestions and ofc rep will be given :)