Got a HTC Desire from Orange 4 months ago on a Racoon contract.
Last week, message "emergency calls only, no SIM card". Rang Customer Services, take battery out, wipe SIM etc. (conversation took 40 mins), working fine.
3 days later, same again but did not notice getting no calls until last Friday. Same procedure again except SIM still not working. Said sending out another SIM card, nothing arrived today.
Only just realised that most of my numbers were on the SIM, so will have to reload all sorts of info again
5 days with a non working phone, Orange have offered me £7 refund (I pay £20 per month). Why do SIM's just fail? Phone has not been mistreated in any way.