I spent a couple of hours this morning trying to get tickets for a gig I really wanted to go to. I spent ages with multiple browsers open, refreshing the page but no joy.
Now I know that it would be a popular gig, and I'd also be up against touts who just want to buy to make a profit, but the most frustrating thing was that even whilst I was attempting to secure a ticket, secondary ticketing adverts were appearing on the Web page offering tickets for the gig at 3 or 4 times the price!
The most annoying thing was that the site that kept popping up was also owned by the official ticket agency....... How is this possible that there are no tickets left on the official site, yet the secondary site, owned by the same company have tickets at massively inflated prices.
How come there is no regulation to stop fans being ripped off in this way? Reselling and touts have been a problem for years, but with the Internet age has just made the problems worse.
I don't know the answer, maybe insisting that only the named person on a ticket can attend? Any thoughts?
Apologies for the big rant