Good news from kwik fit thanks for those who pushed me to complain! - HotUKDeals
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Good news from kwik fit thanks for those who pushed me to complain!

Mardyass Avatar
7y, 11m agoPosted 7 years, 11 months ago
after a post a few weeks ago on here that ive just tried to find but couldnt,I wrote to kwik fits head office after they broke my locking wheel nut key and told me there was nothing more they could do,I took the car to ATS autocentre and they drilled out all the locking wheel nuts and repaired my puncture.

Kwik fit have just rung me and have decided that as a gesture of goodwill they will refund my £35 paid to ATS for removal of the locking ntus and tyre repair and send me some kwik vouchers (not that i would ever go back there!) so they will be put up on here when they arrive for whoever wants them!

So thanks to all of those who told me to take it up with kwik fit,I'm so glad I did now :)
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Mardyass Avatar
7y, 11m agoPosted 7 years, 11 months ago
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#1
great news happy to read some good news
#2
Well done:thumbsup::gift:
#3
grats
#4
Brilliant, great everything worked out for you xxx
#5
yep and so they should! the cheek of them!

glad it all worked out!
#6
must say the guys in the ATS autocentre were top notch,after i drove around tyre places and they all said they couldnt help me,one wanted me to drive down to their branch in Hook so ATS was my last port of call and their service was 2nd to none,i know where i will be going next time the car needs something doing :)
#7
Thats great news :) just use the vouchers for new tyres or something, get some use of out of them for your efforts.

So often we let things like this happen and do nothing about it just because we think nothing will come of it when really, its because we don't speak up enough that it happens!!
#8
Or sell the vouchers on here
#9
Good for you! If you don't want Kwik Fit vouchers then maybe offer them first to the people who told you to complain to Kwik Fit.

If they don't want them then I'll happily take them off you to go towards some new tyres :-)
#10
finally some good news for u hun x
banned#11
flyingflea
Good for you! If you don't want Kwik Fit vouchers then maybe offer them first to the people who told you to complain to Kwik Fit.

If they don't want them then I'll happily take them off you to go towards some new tyres :-)


Makes me sick seeing people buying tyres off them, make sure you get a quote off someone else as they will price match.
#12
Did they replace your locking wheel nuts too?
banned#13
Murielson
Did they replace your locking wheel nuts too?


The problem is garages use power guns to take off locking wheel nuts when they shouldn't, a garage smashed up my nuts but put them back on regardless so had a hell of a time getting them off at another garage :x I dont' bother with locking wheel nuts now, haven't had my alloys stolen yet
#14
how much you asking, i'll take 'em! MOT due soon! if they free, all the better :thumbsup:
#15
I'm glad to hear your did get Kwik-Fit to compensate you as they should have done without prompting.

John
#16
lumoruk
The problem is garages use power guns to take off locking wheel nuts when they shouldn't, a garage smashed up my nuts but put them back on regardless so had a hell of a time getting them off at another garage :x I dont' bother with locking wheel nuts now, haven't had my alloys stolen yet


Thanks for the explanation - sounds painful!!??
#17
i dont know how much worth they are sending me,guess ive got to wait n see but to be fair,when they arrive I will stick them up on here and then let ppl post if they want them and then pick a random post to recieve them,unless theres a fairer way?!

Wont be going back there for tyres or anything else so i will never use them

They didnt compensate me for my new locking nuts only for the puncture and the removal of the original locking nuts
#18
Mardyass
i dont know how much worth they are sending me,guess ive got to wait n see but to be fair,when they arrive I will stick them up on here and then let ppl post if they want them and then pick a random post to recieve them,unless theres a fairer way?!

Wont be going back there for tyres or anything else so i will never use them

They didnt compensate me for my new locking nuts only for the puncture and the removal of the original locking nuts


how about a dutch auction (think thats what its called).. PM'd bids to you, lowest unique bid wins!
banned#19
Disco
how about a dutch auction (think thats what its called).. PM'd bids to you, lowest unique bid wins!


Thats not a dutch auction and its pretty obvious the lowest unique bid would be below a quid!
#20
lumoruk
Makes me sick seeing people buying tyres off them, make sure you get a quote off someone else as they will price match.


Yeah I'd probably buy the tyres from them and get them fitted at my local garage, I've had tyres sent to my local garage many a time. The tyres Kwik fit sell are fairly reasonably priced when you look at their promo prices. It's when they slap on what everybody else would do for free (or at least included in price of tyres) such as fitting, wheel balancing, valve replacement, tyre disposal etc do they become rip-off merchants.

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