Abbey accounts affected by error
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Hundreds of thousands of Abbey customers have failed to have money transferred into their accounts owing to a technical error.
The problem, which occurred overnight on Tuesday/Wednesday, means many are facing delays in receiving their salaries and benefits.
Abbey, which is owned by Spanish group Santander, has apologised.
It said direct debits and standing orders would still leave customers' accounts with no charges levied.
"We are urgently processing these payments and some payments have already credited to accounts this morning. The remainder are being processed now," an Abbey spokesman said.
"We apologise to any customers who were expecting a credit."