Hiya, as many are pros to get what they want on here I am asking gurus for some advice..
Basically I ordered something on halfords website to be collected in store. Said it will be ready on tues. With bk phone call from them backing it up I went in on Thursday to pick it up. They said computer says its been delivered but they couldn't find it or something. They said they will Chase it up and call me the next day, otherwise it will defo come on next tues. No phone call. Came next Thurs I went in again. Same story different day. I had a moan to them, they assured me again they will get bk to me asap. Come today I got a voice msg saying oh its discontinued sorry. Can u come in for a refund...
Do I ring customer services if there are any or do I go in store to bring the place down? Although I suspect there is no manager in store, so employees don't give a monkeys and ill be wasting my time again.
Trading stds? Tho I don't think that will help.. sigh! Depressing Monday! :(
Thanks for reading.