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Halifax Clarity credit card

Elves Avatar
5y, 11m agoPosted 5 years, 11 months ago
Does anybody has Halifax Clarity credit card? I am so upset with them. at first they said because I only pay minimum therefore I get charged interest £18.56, and now, I've set my direct debit to pay whole outstanding amount and I still get charge interest £13.

Can anybody confirm that no matter how much you pay, you still get charge interest anyway? if so, I'm gonna cancel it.
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Elves Avatar
5y, 11m agoPosted 5 years, 11 months ago
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#1
I think you do, I was recently looking at these cards for my holiday and in the FAQ it says something about interest being charged for the moment you use the card. So even if you pay full amount off you will always pay that interest for the month.

Saying that you paid it off and had 1 x £13
But paying the minimum off you would of had loads of £18.56.
Im not 100% as I havent applied for one yet.
#2
When you paid off the balance in full, was there anything that made up part of that balance that you bought a while (say over 30 days) ago?

If so, that is what you would have been charged interest on I'd imagine...
#3
No interest will be charged on purchases if every statement balance is paid in full by the payment date


Will I get charged interest if I withdraw cash from a cash machine?

You pay interest from the day you withdraw cash
#4
civms47
When you paid off the balance in full, was there anything that made up part of that balance that you bought a while (say over 30 days) ago?

If so, that is what you would have been charged interest on I'd imagine...


no, nothing on that balance was over 30 days ago.,.
#5
SUMMONER
No interest will be charged on purchases if every statement balance is paid in full by the payment date


Will I get charged interest if I withdraw cash from a cash machine?

You pay interest from the day you withdraw cash


I still get charged even tho I paid full and no, I didn't withdraw any cash using credit card
#6
SUMMONER
No interest will be charged on purchases if every statement balance is paid in full by the payment date


Will I get charged interest if I withdraw cash from a cash machine?

You pay interest from the day you withdraw cash


You beat me to it. Great card especially for travelling abroad
#7
I read the review was appalling, wish I had read that before I applied.
http://www.reviewcentre.com/reviews3225.html
#8
Elves
SUMMONER
No interest will be charged on purchases if every statement balance is paid in full by the payment date


Will I get charged interest if I withdraw cash from a cash machine?

You pay interest from the day you withdraw cash


I still get charged even tho I paid full and no, I didn't withdraw any cash using credit card


Sounds like they have blundered. Better get in touch with them
#9
I might close it, didn't want to pay £15 interest every month..
on some of the review, he actually had to phone them every month to get the interest refund..
#10
yipykayay
SUMMONER
No interest will be charged on purchases if every statement balance is paid in full by the payment date


Will I get charged interest if I withdraw cash from a cash machine?

You pay interest from the day you withdraw cash


You beat me to it. Great card especially for travelling abroad


That's my thought when I applied..but not worth it if you have to pay interest every month.
#11
Elves
yipykayay
SUMMONER
No interest will be charged on purchases if every statement balance is paid in full by the payment date


Will I get charged interest if I withdraw cash from a cash machine?

You pay interest from the day you withdraw cash


You beat me to it. Great card especially for travelling abroad


That's my thought when I applied..but not worth it if you have to pay interest every month.


You're right. I was looking at getting this to replace my old Nationwide card. Don't think I'll bother now.
banned 1 Like #12
great card. You pay interest up to and incuding the day the amount is repaid in full. Cant see your problem tbh.
#13
I still get charged even tho I paid full and no, I didn't withdraw any cash using credit card


Some credit cards count bets as a cash advance, did you use the card in a betting shop/website?
banned 1 Like #14
Elves
I read the review was appalling, wish I had read that before I applied.
http://www.reviewcentre.com/reviews3225.html

completely different card lol
#15
SUMMONER
I still get charged even tho I paid full and no, I didn't withdraw any cash using credit card


Some credit cards count bets as a cash advance, did you use the card in a betting shop/website?


no, i didn't use it on any betting website either
#16
csiman
Elves
I read the review was appalling, wish I had read that before I applied.
http://www.reviewcentre.com/reviews3225.html

completely different card lol


yeah , it was a different card, but most of them review were saying how bad their system, policy and customer service are. They are all in one department. that would make me think twice before applying

Edited By: Elves on Jan 07, 2011 09:15
banned#17
Elves
csiman
Elves
I read the review was appalling, wish I had read that before I applied.
http://www.reviewcentre.com/reviews3225.html

completely different card lol


it was a different card, but most of them review were saying how bad their system, policy and customer service are. They are all in one department.

yeah their CS is awful although charging you interest is the same whichever company you use a CC with

they charged you correctly
1 Like #18
I have this card, I pay it off in full.

Interest = zilch...nothing.

I suspect user error.
#19
Elves
no, i didn't use it on any betting website either


I suggest you take the last few statements to your local branch and ask them to explain the charges in detail.
banned#20
Inactive
I have this card, I pay it off in full.

Interest = zilch...nothing.

I suspect user error.

OP didnt pay it off in full in month 1 hence interest of £18.56

month 2 paid it off in full but interest will still have accrued until the date Halifax received the amount hence £13 charge




Edited By: csiman on Jan 07, 2011 09:19
#21
csiman
Elves
csiman
Elves
I read the review was appalling, wish I had read that before I applied.
http://www.reviewcentre.com/reviews3225.html

completely different card lol


it was a different card, but most of them review were saying how bad their system, policy and customer service are. They are all in one department.

yeah their CS is awful although charging you interest is the same whichever company you use a CC with

they charged you correctly


no, not every company is like that. I have other credit card, and I never get charge anything if I paid in full which is why I'm unhappy with Halifax.
#22
Have you checked your statement online?
#23
csiman
Inactive
I have this card, I pay it off in full.

Interest = zilch...nothing.

I suspect user error.

OP didnt pay it off in full in month 1 hence interest of £18.56

month 2 paid it off in full but interest will still have accrued until the date Halifax received the amount hence £13 charge

tbh, I did set it up to pay for full amount in month 1, but their system didn't update as it says within 10 days, when I realised their system still had it down as pay minimum only and I called them, they said I was too late.

so , technically it was their system that's not good enough and not my fault. but, how can you argue with that kind of problem.

#24
Inactive
Have you checked your statement online?


yeah..that's how I found out.
#25
Elves
[quote=csiman] [quote=Inactive] I have this card, I pay it off in full.

Interest = zilch...nothing.

I suspect user error.

OP didnt pay it off in full in month 1 hence interest of £18.56

month 2 paid it off in full but interest will still have accrued until the date Halifax received the amount hence £13 charge

tbh, I did set it up to pay for full amount in month 1, but their system didn't update as it says within 10 days, when I realised their system still had it down as pay minimum only and I called them, they said I was too late.

so , technically it was their system that's not good enough and not my fault. but, how can you argue with that kind of problem.

conclusion, if you want to use their credit card, just be careful, keep an eye on your account regularly. for me, I might close it after I sort this out.
#26
Elves
Elves
[quote=csiman] [quote=Inactive] I have this card, I pay it off in full.

Interest = zilch...nothing.

I suspect user error.

OP didnt pay it off in full in month 1 hence interest of £18.56

month 2 paid it off in full but interest will still have accrued until the date Halifax received the amount hence £13 charge

tbh, I did set it up to pay for full amount in month 1, but their system didn't update as it says within 10 days, when I realised their system still had it down as pay minimum only and I called them, they said I was too late.

so , technically it was their system that's not good enough and not my fault. but, how can you argue with that kind of problem.

conclusion, if you want to use their credit card, just be careful, keep an eye on your account regularly. for me, I might close it after I sort this out.


User error as I suspected.
#27
Inactive
Elves
Elves
[quote=csiman] [quote=Inactive] I have this card, I pay it off in full.

Interest = zilch...nothing.

I suspect user error.

OP didnt pay it off in full in month 1 hence interest of £18.56

month 2 paid it off in full but interest will still have accrued until the date Halifax received the amount hence £13 charge

tbh, I did set it up to pay for full amount in month 1, but their system didn't update as it says within 10 days, when I realised their system still had it down as pay minimum only and I called them, they said I was too late.

so , technically it was their system that's not good enough and not my fault. but, how can you argue with that kind of problem.

conclusion, if you want to use their credit card, just be careful, keep an eye on your account regularly. for me, I might close it after I sort this out.


User error as I suspected.

Inactive
Elves
Elves
[quote=csiman] [quote=Inactive] I have this card, I pay it off in full.

Interest = zilch...nothing.

I suspect user error.

OP didnt pay it off in full in month 1 hence interest of £18.56

month 2 paid it off in full but interest will still have accrued until the date Halifax received the amount hence £13 charge

tbh, I did set it up to pay for full amount in month 1, but their system didn't update as it says within 10 days, when I realised their system still had it down as pay minimum only and I called them, they said I was too late.

so , technically it was their system that's not good enough and not my fault. but, how can you argue with that kind of problem.

conclusion, if you want to use their credit card, just be careful, keep an eye on your account regularly. for me, I might close it after I sort this out.


User error as I suspected.


maybe, but still..i might close it. don't want all those trouble to sort out every month
#28
" maybe, but still..i might close it. don't want all those trouble to sort out every month "

You are only blaming Halifax for your own shortcomings, I have never paid Halifax a penny interest on my Clarity Card, so if I can do it, so can you.
#29
Inactive
" maybe, but still..i might close it. don't want all those trouble to sort out every month "

You are only blaming Halifax for your own shortcomings, I have never paid Halifax a penny interest on my Clarity Card, so if I can do it, so can you.


I don't trust their computer system...that's all. because it's not only happen to me, but loads of others as well. he had to phone every month to sort out his interest.

I'm sure loads of other people are like you don't pay a penny...but since it has happened to me twice, I can't be bother again, can't blame me. anyway...good for other people that's not have any problem with them because it is good for travelling abroad after all.
banned 1 Like #30
Elves
csiman
Elves
csiman
Elves
I read the review was appalling, wish I had read that before I applied.
http://www.reviewcentre.com/reviews3225.html

completely different card lol


it was a different card, but most of them review were saying how bad their system, policy and customer service are. They are all in one department.

yeah their CS is awful although charging you interest is the same whichever company you use a CC with

they charged you correctly


no, not every company is like that. I have other credit card, and I never get charge anything if I paid in full which is why I'm unhappy with Halifax.

What part of 'you didnt pay it off in full' dont you understand? ALL credit cards charge interest on any outstanding balance until amount is repaid in FULL. you didnt pay month 1 in full hence being charged interest up to and including the day you repaid the full outstanding balance.

/end
banned 1 Like #31
Clutching at straws...much!?

Elves
Inactive
" maybe, but still..i might close it. don't want all those trouble to sort out every month "You are only blaming Halifax for your own shortcomings, I have never paid Halifax a penny interest on my Clarity Card, so if I can do it, so can you.
I don't trust their computer system...that's all. because it's not only happen to me, but loads of others as well. he had to phone every month to sort out his interest. I'm sure loads of other people are like you don't pay a penny...but since it has happened to me twice, I can't be bother again, can't blame me. anyway...good for other people that's not have any problem with them because it is good for travelling abroad after all.
1 Like #32
I have a Halifax Clarity card, never had a problem. Use it when going abroad only as there are no charges. Only interest I paid was on cash withdrawals (which I knew I would), but paying about £1 in interest on withdrawing £100 cash abroad with no other charges is a lot less than what most debit cards charge for withdrawals abroad, so all in all its been a great card for me.

Edited By: airey on Jan 07, 2011 11:02
#33
I've had a Halifax Clarity credit card for about 6 months and think it's great! I get £5 off my statement each month I spend over £300 and as I pay in full I haven't paid a penny interest to date. I have used the card in France and Belgium and got a great exchange rate with no charges. It's possibly one of the most useful credit cards I've owned.
banned#34
csiman
Cant see your problem tbh.

I can think of a few...................

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