Bought a 3 phone recently from the 3 store loacl to me. The sales assistant told me that for £2 a month i can select upto 8 channels of my choice for unlimited TV viewing. However, now that i have the phone i cannot select 8 channels of my choosing, rather i am given 8 channels by 3 which dont include any that interest me. If i want the other channels i have to pay quite a bit more.
I dont have any of this written down (yeah yeah, i know) but is there any way i can take the phone back for a refund as without the TV function at the advertised price i dont really want it. I have the receipt and all i have done is opened the box, inserted the sim and charged the phone.
I cant really find much on the 3 website bar a bit saying that returned phones must have the Sim still sealed in the box, nothing that relates more directly to my problem.
Any support, documentation, or small print greatly appreciated thanks.