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Ok i just logged into paypal, and its saying i have limited access on my account. so i went into resolution centre and it says - To restore your account access, please provide postage information … Read More
PabloInTheSky Avatar
banned8y, 6m agoPosted 8 years, 6 months ago
Ok i just logged into paypal, and its saying i have limited access on my account. so i went into resolution centre and it says -

To restore your account access, please provide postage information for all transactions listed in the table below. If the delivery company you used is not in the drop-down list, select Other and type the name of the company you used in the box to the right of the drop-down menu. Click the Continue button when when you are finished.

If you are unable to provide information for all transactions during this session, you can return to this page at a later time. You must complete all rows to restore your account access.


But there is nothing listed in the table below. Anyone know what i can do?
PabloInTheSky Avatar
banned8y, 6m agoPosted 8 years, 6 months ago
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#1
Contact PayPal? :?
banned#2
i sent them an email but nothing back yet and i can't phone them due to me being at work
banned#3
PabloInTheSky;3669756
i sent them an email but nothing back yet and i can't phone them due to me being at work

you have time to post on here but not time to phone them :?
banned#4
i do have time to phone them but i only have access to the phone on my desk and that is to get used for business call only, and my mobile is at home
#5
phone them when you get home but use this number 0208 605 3000, and choose option 1 once answered to get through to paypals office it will be cheaper than calling there 08707 national rate number.

you will also need to use this link http://tinyurl.com/callpaypal to get a secure web pin.

Good luck paypal are not the easiest company to deal with
banned#6
F4RR3LL;3669879
phone them when you get home but use this number 0208 605 3000, and choose option 1 once answered to get through to paypals office it will be cheaper than calling there 08707 national rate number.

you will also need to use this link http://tinyurl.com/callpaypal to get a secure web pin.

Good luck paypal are not the easiest company to deal with

Agreed. one you get limited access, paypal literally make you jump through hoops to get account restored. I tried for weeks but gave up eventually and had to wait 6 months to get my money out.
banned#7
ok will do that when i get home, hopefully will be done before 6months as i have over £600 in my paypal account :(
banned#8
PabloInTheSky;3669935
ok will do that when i get home, hopefully will be done before 6months as i have over £600 in my paypal account :(

I had £350 and had to wait 180 days before allowing me to withdraw it. They wanted original purchase receipts for all my ebay sales in the last 3 months. As I was selling off old household items, I couldnt provide them

never used that pp account again and now will never leave a substantial balance in paypal (over £30).
#9
Recently had the same issue with them and it took 6 weeks, had to send them a copy of my passport, invoices, and supplier info, then had to wait for items to be delivered to places in europe usa & uk before they finally removed the restrictions.

However I am a LTD company so maybe if its a personal account you have it may be easier..

Good luck.

Oh and always take the name and employee number of whoever you speak to, simply because they seem to have a habit of saying one thing to you and doing something totally different, I called them daily to see what progress had been made.
banned#10
I've just gone through this, I have an ebay account manager due to being a power seller and she told me to harrass them, ring them twice a day...I uploaded the info AND faxed it, once I 'd sent it they then asked for more...Don't worry if you don't have the info for some items just be honest and they'll still restore it...It took me two weeks...good luck

Also I too am a LTD company so I don't think it makes a great deal of difference
banned#11
ok thank you all hopefully this doesn't take to long.
#12
PabloInTheSky
ok thank you all hopefully this doesn't take to long.


How did it go with paypal m8?

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