Help 3 - HotUKDeals
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Help 3

fmgod Avatar
8y, 2w agoPosted 8 years, 2 weeks ago
I've been on the phone for 45 minutes, requesting my pac, code five times they have hanged up, they won't give it to me and just keep offering handets and compensation, I just want to leave, what do i do next

cheeers
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fmgod Avatar
8y, 2w agoPosted 8 years, 2 weeks ago
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#1
tried the chat thing in the top right hand corner of here?


ahhhh just re read there page...says its for tech support
#2
can you go to your new service provider and get them to get the pac?
#3
Get the name of the person you speak to before you start the conversation. Extension number too if possible

They are less likely to hang up on you then.
#4
get the peoples details ext number exact time etc then tell them if you get cut off and not given your pac code you will report them to offcom
#5
thesaint
Get the name of the person you speak to before you start the conversation. Extension number too if possible

They are less likely to hang up on you then.


yep and then ask to speak to a supervisor! time your calls too. I would tell them if it isnt given right away you will report them to ofcom.


lol sorry! i was writing the same time ;)
#6
Okay finally got a result 65 minutes on the phonem, repeatdley ask for them, was repatdley ask why, offered many deals, asked if i was happy or unhappy, why i spoke to sloud or quiet, literally treated like ****, never been treated so badly in my life, get the name there all asians, they all make you wait for five minutes come back do it again, i asked for the pac code neurmous times, hopefully this pac is real or im going to cry.
#7
, get the name there all asians,


I think they are based in Asia, ergo Asians.:)
#8
thesaint
I think they are based in Asia, hence them being Asian.:)


yep like T-mobile...i always have to call twice before i get someone i can understand:oops:

Their manners have always been impeccable though:thumbsup:
#9
Where you at the end of your contract or where you trying to buy yourself out of it?
#10
End of contract, it finished months ago.

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