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OnTheBallCity Avatar
7y, 7m agoPosted 7 years, 7 months ago
hi we have upgraded aol to a faster package, just wondered will this affect your phone line as today we cant ring or take calls from anyone, its just making a noise all the time.

OnTheBallCity Avatar
7y, 7m agoPosted 7 years, 7 months ago

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If you have upgraded from a dial up package you will now need to have broadband filters on your phone line. If it is just faster broadband you have got it should not affect your phone at all.
It may take a few hours to upgrade your service mate? When did you change it?
If it is a bt line phone them and ask them to increase the gain on the line, i dont know what the gain is but this worked for my mum.
If the connection has been upgraded try rebooting your router to force it to resync with the new connection settings.

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