How easy is it to claim from Royal Mail? Basically I sold an item on here via first class recorded and posted it on the 05/01/10. Still hasnt arrived and the website states its processing.. The status hasnt changed since the 5th.
Obviously ill have to refund the buyer as its not his fault at all, But is there a timescale for me to claim with RM? Ive never had a recorded item lost and this whole weather situation made it worse. I dont wanna be outta twice although i think ill have to be
Any help would be appreciated :)