Help !! - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Help !!

Bargain Hunter Avatar
9y, 11m agoPosted 9 years, 11 months ago
HELP!!! - My neighbour just dropped a parcel round which should have contained my £101 PSP from Viking. In my excitement, I quickly opened the box only to find a collection of catalogues and nothing else. On closer inspection, it looks like the box has been opened at the corner and the blue polythene that was holding the contents down cut with a knife and my PSP nicked!! My neighbour signed for the box so any ideas? Obviously, I'll phone Viking tomorrow but I doubt they're going to believe me. Help!
Bargain Hunter Avatar
9y, 11m agoPosted 9 years, 11 months ago
Options

All Comments

(18) Jump to unreadPost a comment
Comments/page:
#1
What Comapny delivered it

is it a known company!

ouch i feel sorry for you
#2
That's just bad
I've no idea but a firm call to CS might help
Good luck
#3
I should say, the invoice and packing note were still in the box
#4
* Moved to misc forum *
#5
Antj87
What Comapny delivered it

is it a known company!

ouch i feel sorry for you


It Has Viking all over the box but no courier name on the label, so I presume it came direct from Viking
#6
Viking customer services are very good in my experience. I doubt they'll be a problem.

Good luck and hope they sort it for you.
#7
hmm maybe you neighbour took a look at the page she signed or the persons van


companies hardly ever deliver direct!
#8
viking deliver direct dont they? when i brought a chair it was direct. is your neighbour trustworthy ?
#9
intenso100
viking deliver direct dont they? when i brought a chair it was direct. is your neighbour trustworthy ?


no he's a villa supporter LOL
#10
haha, must be a great guy then lol :)
#11
UPDATE: Called Viking, got a great guy called Dan, went through the gory details and they're sending me a new PSP same day delivery. Absolutely no hassle. What a fantastic company!
#12
Thats brill news, glad it all worked out for you!
#13
i give 6/4 someone tries doing this!
[mod]#14
give 6/4 someone tries doing this!


I hope not!

But thats really great news Bargain Hunter, well done viking! It was their fault for not delivering it to the person who bought it but they could have caused a fuss!
#15
millarcat
I hope not!

But thats really great news Bargain Hunter, well done viking! It was their fault for not delivering it to the person who bought it but they could have caused a fuss!


Yes, if I did have a problem my argument was going to be that I didn't give authorisation for the package to be left at my neighbours house. Not because I didn't trust them, but because I would have checked the contents of the parcel before accepting delivery. That said, how often do the delivery guys give you a chance to check anything, they've usually got the signature pad pushed under your nose as soon as you answer the door! I'm going to be more careful in future though...
#16
Same Day delivery? WoW!

Viking are now in my good books!
#17
Well Done - when I started reading this, I was thinking the worst! - really pleased that you'll get a new one - a big well done to Viking too!
#18
We have always found Viking to be excellent about deliveries. They were once a day late with a parcel delivery and we received the contents free.

They will be fully covered by insurance of course and I'm sure that sadly they are used to having goods stolen. Their customers services is second to none.

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!