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sajjid Avatar
5y, 10m agoPosted 5 years, 10 months ago
Hello

I have a Dell Xps M1530 Laptop had it since mid 2009,

However it has had two perious repairs which where carried out within the warranty.

The laptop has now got the re-occuring faults, I've spoken to Dell and they have given me two options.

1st Option is to repair the faults under warrenty OR

2nd Option Pay and Extra £400 and upgrade to a New model Laptop

Advice needed
sajjid Avatar
5y, 10m agoPosted 5 years, 10 months ago
Options

All Comments

(8) Jump to unreadPost a comment
Comments/page:
#1
Hi,

I am presuming this same fault keeps re-occuring, which if it is, is surely a design fault? Have you checked on forums etc to see if anyone else has had the same issues?

http://en.community.dell.com/

The Dell Forums are quite good, it might be worth posting on there. I have an XPS M1330 that has still got a warranty and if it was me and it sounds like a design fault I would keep complaining, XPS's aren't cheap and neither are the extended warranties.
#2
Repair under warranty surely as it doesn't cost you anything or am I missing something?

Was it supposed to be repair outside of the warranty?

Edited By: greg_68 on Jan 11, 2011 20:09
#3
Repair under warranty and try and get conformation that if the same fault happens again they will continue to repair it free/compensated, or persuade them to offer the upgrade for less due to the design fault ect.
#4
I've got an M1530, its a piece of ****, it's falling apart
#5
cpsmith
I've got an M1530, its a piece of ****, it's falling apart

weird, i love mine, good bit of kit, whats "falling apart" ?
banned#6
how can we advise with zero details of new laptop (might be a £250 one new for all we know)
#7
As csiman says you need to let people know what laptop you are being offered for £400+ your faulty laptop.
banned#8
What is

perious ?

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