I bought a HP Colour Laserjet 4650dn printer (Q3670A) from my wifes employer as they had upgraded in the office. It is out of warranty but has been working fine since I've had it which is almost 2 years ago.
It is network connected via my Netgear Sky but has error code: 49.4401 Service Error
On my HP Toolbox device status it is saying.. Make certain that the device's power cord is plugged in, the power is turned on, and that all cables are properly connected.
I have looked online and people say update firmware but I don't know how... it says printer must be able to access menu screens but mine is locked with error code?
Any advice anyone? Or if someone PM's their mobile number I am happy to call you.
Thanks in advance
I have looked online