Applied for phoneline. Advised would be connected remotely later that week. If could not be remotely connected then engineer would visit & there would be a £125 charge.
Told agent that I dont agree with fee so if thats the case not to send one & Ill get line from elsewhere.
Line wasnt connected by weekend but got text following week saying engineer calling.
Engingeer came, did work and went no further mention of fee.
Now got bill for 3 months in advance (dont recall agreeing to 1/4ly billing in advance but maybe??) and connection fee waived on basis of 18 month contract committing to 30 chargeable calls per quarter! Dont know if Ill make that many calls as we all have mobiles.
They are now listening to tape to see if what I say is true. But get this.. if Im wrong & they told me then the contract stands & I have to pay.. but if Im right & they didnt tell me, they are going to disconnect my phone line !!!
Does anyone have any experience of this? or better still work for BT and can help in any way???