Looking for a little help with a ebay purchase.
It was for a mobile phone housing and keypad on a buy it now, I purchased it several days ago and when I recieved the item it had the casing but not the keypad.
Contacted the seller and after a few days he has replied that I should send it back and they will organize a replacement and/or refund.
There are two parts firstly, I dont think I should have to post anything back at my cost due to their error/incompetance. Secondly if I send it back without creating any kind of dispute I must be putting myself at risk.
Can anyone advise on any of this?