i finished with 3 network 1and half years ago(2007).just before christmas the debt company written to me regarding outstandind balance from 3.when i checked my bank statement it shows the balance was paid.this i had to prove so i was told to fax it.they gave me multiple numbers and none of them worked.they said there was a fault with their fax. my brother spoke to manger regarding this, he just put the phone down.next day i faxed it,as they promised it will work on 19/12/08..they said they received the fax on 26/12/08?????last friday they called and said they received the fax and said they will call back within 24-48hours. they never did!!!!thay rang TODAY and said i need to go to bank and trace the balance and then fax it to them...so what can i do as my brother who at that time was working for the fone shone cleared it for me and proof is the bank statement sent to them.. legally what can i do??as this is costing me a fortune (to fax.transport to bank)please help me!!!