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Help - I have been cheated on eBay

justingalore Avatar
5y, 6m agoPosted 5 years, 6 months ago
I sold an item for £600. The buyer paid via paypal and collected. Paypal have now blocked the transaction as they believe the account was not being used by it's real owner. Now the buyer (possible fraudster) is not responding to e-mails and the mobile phone they used is switched off.

Paypal have the money on hold for 10 days but if the buyer does not demonstrate they are the account holder in this period paypal will send the money back. I'll have lost the item and paypal have said they will not protect me as it was collected by hand so I can't prove postage.

I thought I had done everything you are meant to do (don't send item before paypal is cleared). I have a long paypal history, and I feel completely dumped.

Is there anything I can do to get my money back here?
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justingalore Avatar
5y, 6m agoPosted 5 years, 6 months ago
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[mod] 4 Likes #1
When buyer came round - should of paid cash not via Paypal, This is a well known scam
#2
what he said !

plus fees for £600 !! i wouldn't have taken it by paypal if he was collecting it personally !
#3
what was it a laptop? car?
#4
goonertillidie
When buyer came round - should of paid cash not via Paypal, This is a well known scam

that was very helpfull..... i cant help you really i havent got a clue about paypal etc i stopped using them ages ago as i got duped out of a few quid , hope it works out for you x
#5
name & shame the ebay username
(they might be trying to do the same with someone else. if so catch em!)
banned#6
Well known scam, been happening for ages.

Don't accept paypal and let them collect in person. I mean lets be honest here, its pretty frickin obvious. Why wouldnt you accept cash?!
#7
I naively thought I would be protected by paypal. :-(
#8
I assumed they wanted to pay via paypal so THEY were protected
1 Like #9
justingalore
I assumed they wanted to pay via paypal so THEY were protected


You were right!
3 Likes #10
Exactly the same happened to me, sold a tv for £300. He paid via paypal and i withdrew the money straight away from paypal to my bank account. Seeing as he paid and i withdrew the money we arranged for him to collect. He came collected and he even returned home and left me feedback on ebay "more than happy with purchase!" then he told paypal he didnt authorise that £300 payment to me and has no idea what it is! Paypal reverse the transaction but because i withdrew the money already my paypal account went minus £300 - I spent endless phonecalls with paypal saying i have an ebay number for the sale, i have the feedback he left me, i have the emails from him where we arranged collection! Ebay said they can clearly see its a sale but its up to paypal, he then was "no longer a registered ebay member". I sent him emails saying that he was a scammer and i was going to visit his paypal address but then we realised its probably a fake address. I told him i had him on cctv putting the tv in his car and i had all his emails, i sent numerous emails to paypal and must have spent a fortune on the phone to them! They just didnt get my point of view and offer buyer protection, he said he didnt know what that payment was so they believed him - Because i had no tracking number i didnt have any seller protection - thats becuse he picked it up! Paypal rang us every single day for about 6 months! My fella works nights so they would wake him up by ringing every day, we ended up saying right take us to court your not getting the £300 back, you have offered me no protection! They just said its within the paypal rules not to accept money via paypal if someone is collectiong - Looks like i learnt the hardway! So after months of Paypal harrasing us they have stopped calling now. My paypal account is still minus £300 and obviously i cant use it as they have restricted it. We made a new paypal, we made sure we cancelled all ties from our bank to that paypal account so they couldnt set up any payments or take anything from our bank. I was so angry that paypal and ebay couldnt help me even though they could clearly see the emails he sent me, the feedback he left me! But everyone i spoke to said its common knowledge not to accept payment via paypal if he is collecting as they can just reverse it when they go home and play dumb. I have everything printed off in a folder, all my emails from ebay and paypal and him - just in case it all surfaces again.
Oh and i did put "cash on collection" on the ebay sale but he said in his email "he forgot and has already paid via paypal"

Unlucky - We learnt the hard way!

Edited By: Smaybelline on Jun 07, 2011 09:29
#11
No chance of proving this now. Big loss.
[mod]#12
mostwanteddirect
goonertillidie
When buyer came round - should of paid cash not via Paypal, This is a well known scam


that was very helpfull..... i cant help you really i havent got a clue about paypal etc i stopped using them ages ago as i got duped out of a few quid , hope it works out for you x


I was stating it is a well known scam and was waiting for users reply.but thanks.

And to OP only thing you can do is contact police i suppose (if they do anything ) as you have mobile numbers etc.
#13
thing is when they pay you get their postal address so maybe send a message stating you will call the police although in reality police can do nothing
suspended#14
I have stated on every ebay thread about if an Item is collected the only accept cash on collection, in the hope of stopping this happening.

This is one of the most simple scams in existance, yet so avoidable.

Good luck, but you have close to nill chance of not losing out.
#15
aScottishBloke
http://www.hotukdeals.com/for-sale-trade/for-sale-dell-vostro-dell-vostro-3550-i5-2410m-2-3ghz-4gb-500gb-hdd-radeon-hd-66/950109

Was it this item ?

If so, look on the bright side, you've only suffered a 50% loss of the headline figure. Bit of a bummer though.


ASB strikes again ....... lol
#16
That sucks mate. I've had a few collections on eBay and have always asked cash on collection cos if I'd been scammed like this, I'd certainly be out of pocket. Sold an iPad 2 which the guy collected and got cash in hand to ensure nothing dodgy.

Try hounding PayPal, get a crime number from the police etc. If no joy, then it's certainly one big lesson learned! I hate to see anyone scammed :(
#17
Surely you'll have his Ebay details, address etc, go pay him a visit...
#18
To be fair, he probably got home, found out you had scammed HIM of £300 & thought he would return the favour.
#19
Smaybelline, I am in the same position - a great fat minus £600 in my account - I did manage to transfer the money last night before this all came to light.

So good people of hotukdeals, what should I do:
- open another paypal account and leave the minus figure in this one - not sure I want them to call me every day for 6 months!
- is there any sort of insurance that could help me (with my bank account or my household insurance)
- Do I just follow up with the police - with what - just a mobile number (presumaing all other details I have are someone elses?) - is there anywhere I can find out more about this mobile - e.g. 192.c0m

Or a combination of the above? Or anything else?

What really stinks about this is that the only way that paypal are justified in not protecting me in the same way as if I had a tracking number is the idea that I am somehow in cahoots with this dodgy buyer. Given I have such a long paypal history and loads of ebay feedback, the chances of this being the case are miniscule. So they are being extremely unreasonable as a company I feel.
#20
dcx_badass
After seeing that link it serves you right anyway.


No one deserves to be scammed. Looking at the thread, it was a much higher price than originally bought (so it was a bit naughty) but who doesn't try and make some quick cash on eBay? Just over 300 sheets lost is better than 600 but it's still a big hole in the pocket.
#21
Got stung myself once selling but nowhere near to the value of this. Feel for you. Have you checked out the forums at paypalsucks.com, loads of horror stories to make you feel a little better off.
#22
Yes that was the item, and I did not mention it because I wanted your help not scorn and for this again to turn in to a thread about the morals of buying things from here and then selling them.

£300, £600 - both are a lot of money to me, so cut me some slack..
banned#23
ivegotalobon
To be fair, he probably got home, found out you had scammed HIM of £300 & thought he would return the favour.


How was the buyer scammed out of £300 or are you just trolling?
banned#24
justingalore
Smaybelline, I am in the same position - a great fat minus £600 in my account - I did manage to transfer the money last night before this all came to light.

So good people of hotukdeals, what should I do:
- open another paypal account and leave the minus figure in this one - not sure I want them to call me every day for 6 months!
- is there any sort of insurance that could help me (with my bank account or my household insurance)
- Do I just follow up with the police - with what - just a mobile number (presumaing all other details I have are someone elses?) - is there anywhere I can find out more about this mobile - e.g. 192.c0m

Or a combination of the above? Or anything else?

What really stinks about this is that the only way that paypal are justified in not protecting me in the same way as if I had a tracking number is the idea that I am somehow in cahoots with this dodgy buyer. Given I have such a long paypal history and loads of ebay feedback, the chances of this being the case are miniscule. So they are being extremely unreasonable as a company I feel.


do you have the buyers address?
#25
Op sorry for your Loss, I ve been following the Prices of the Vostro 3550 on ebay since the deal broke on HUKD, I check everyday sometimes twice a day. I told my wife yesterday that your laptop Sold for £599 even though there were two other listings for £490 and £485. I said it was a bit Odd for anyone to pay £110 More for an Item that was selling for less, I had a feeeling the buyer was not going to pay up or something like this was going to happen.....I knew it, the guy must have been fast as the Bought yesterday and Collected same day. Buyer has 19 feedbacks!

Edited By: saayinla on Jun 07, 2011 09:51
1 Like #26
I have the address associated with the paypal account, which if this is a scam of course will not be the buyers address.
#27
Can you just not send him a brick in a box recorded delivery and give paypal a tracking number? Or would it be too late for that do you think?
#28
if he collected from you then he can't be far ..

not telling you to go to his house .. but .. go to his house ! if a different bloke answers make up some cockamamy story :)
#29
saayinla
Op sorry for your Loss, I ve been following the Prices of the Vostro 3550 on ebay since the dela broke on HUKD, I check everyday sometimes twice a day. I told my wife yesterday that your laptop Sold for £599 even though there were two other listings for £490 and £485. I said it was a bit Odd for anyone to pay £110 More for an Item that was selling for less, I had a feeeling the buyer was not going to pay up or something like this was going to happen.....I knew it, the guy must have been fast as the Bought yesterday and Collected same day. Buyer has 19 feedbacks!

Yes this didn't sit well with me given I had an opening price of £340 - who would "buy it now" at £600 rather than giving it a go. But then they paid and the money was in my account - so I foolishly assumed that was that.
#30
It was all done through ebay, no "outside of ebay" nonsense.
#31
justingalore
Smaybelline, I am in the same position - a great fat minus £600 in my account - I did manage to transfer the money last night before this all came to light.

So good people of hotukdeals, what should I do:
- open another paypal account and leave the minus figure in this one - not sure I want them to call me every day for 6 months!
- is there any sort of insurance that could help me (with my bank account or my household insurance)
- Do I just follow up with the police - with what - just a mobile number (presumaing all other details I have are someone elses?) - is there anywhere I can find out more about this mobile - e.g. 192.c0m

Or a combination of the above? Or anything else?

What really stinks about this is that the only way that paypal are justified in not protecting me in the same way as if I had a tracking number is the idea that I am somehow in cahoots with this dodgy buyer. Given I have such a long paypal history and loads of ebay feedback, the chances of this being the case are miniscule. So they are being extremely unreasonable as a company I feel.


Seeing as you have withdrawn the money like i did, the guy has his goods and his money back and you have your money - Its paypal who are now minus £600 and will hound you every single day - Just tell them your willing to go court, your have proof of everything. Go into Ebay and print off the ebay sale page, print off everything! Print off the emails from the guy arranging to collect, save everything and just tell them your not willing to pay it back, i argued every day with them and got no where! Cancel the direct debit that links your bank to that paypal and start a new paypal, leave that one hanging in minus! They will eventually leave you alone - Or you could just pay the £600 back into your account and Paypal will be happy but you've learnt a huge lesson. I dont think anyone would pay the money back would they...? Paypal offered no help i couldnt believe it and was so angry! They just kept saying its in the rules and regulations not to accept paypal if the buyer is collecting and i agreed to those rules when i signed up blah blah .... Ebay understood my issues and i did an online chat with them and printed it all off, they totally backed me up but said they couldnt do anything. Im angry for you as i know how frustrating it all is.

I emailed the guy and he just played dumb and said "i dont know why paypal have reversed the transaction, i will speak with them and make sure it gets reversed back" yeah right! I threatened him with the police but they police wont care! We were going to drive up to where he lived it was about an hour away but if he is a scammer we thought it would've been a fake address. He cancelled his ebay and stopped replying to the emails. I think if paypal had took the money before i had a chance to withdraw it then we would've done more but we had our money and the guy had the tv and it was up to paypal to realise they had been scammed!
banned#32
justingalore
Yes that was the item, and I did not mention it because I wanted your help not scorn and for this again to turn in to a thread about the morals of buying things from here and then selling them.

£300, £600 - both are a lot of money to me, so cut me some slack..



Sure, just wanted 100% confirmation as we didn't have enough proof before.

Multi ID's not permitted. Sorry about your loss.


***************************************************************************
UPDATE:

JustinGalore - I made a complete mess of this one - 2+2=5 on my part, apologies again. Thread returned.


Edited By: aScottishBloke on Jun 07, 2011 10:16: Mod being a dipstick
#33
We just couldnt believe how nice the chap seemed, we cleaned that tv so there was not one speck of dirt on it, made it look presentable and he was lovely and then did that! I dont like to use ebay for selling anymore, i hate that paypal had no back up for us and just believed everything the buyer said but then again everyone seems to come back with the comment " classic scam - how did you not know that " - I wouldnt have thought people could be so goddamn rude to come to your house and be so lovely, even leave me feedback and then do that! Im not so trusting anymore obviously!

Edited By: Smaybelline on Jun 07, 2011 09:58
banned 1 Like #34
OP - Apologies, I banned your account after making a wrong assumption, it was an error of judgement on my part.

Thread returned, hopefully you are in a position to reclaim your actual losses, or at least minimise as much as possible.
4 Likes #35
aScottishBloke
OP - Apologies, I banned your account after making a wrong assumption, it was an error of judgement on my part.

Thread returned, hopefully you are in a position to reclaim your actual losses, or at least minimise as much as possible.


Tbf, you weren't exactly sympathetic earlier, you seemed more concerned with eBay making a loss as well (I saw your post before you edited for 'spelling'). At least you un-banned him.

Hopefully OP can reclaim at least some of his losses
2 Likes #36
I thought for a moment I was banned on here as well as the paypal thing. You ever had a day that just didn't go to plan?

If anyone does have any advice, particulary on other options (insurance, police etc) please do let me know. Thanks.
#37
Not sure how ebay have made a loss - as far as I am aware they are around £60 up because of the fees - although I guess I can claim that part back at least..
#38
He sold it for double the price on Ebay than he paid for it on here, Why the big hoohar about it?? If someone is dull enough not to price search around and pay double then more fool them. (obviously this sale backfired in that aspect) But people pay over the odds on Ebay far too often, Just because they are lazy to do price searching themselves.

Its just why Ebay is so popular for sellers.
#39
justingalore
I thought for a moment I was banned on here as well as the paypal thing. You ever had a day that just didn't go to plan?

If anyone does have any advice, particulary on other options (insurance, police etc) please do let me know. Thanks.


You could try police but it'll probably lead to dead ends. It'll be worth getting a crime number. In terms of insurance, I dunno if anything will cover it as technically it's classed as fraud and not theft (maybe) as you willingly let him into your house and take the item. Might be worth a call to your insurance company all the while though.
banned#40
justingalore
I thought for a moment I was banned on here as well as the paypal thing. You ever had a day that just didn't go to plan?

If anyone does have any advice, particulary on other options (insurance, police etc) please do let me know. Thanks.



JustinGalore,

I don't know if you've ever seen the Granton Star Cause ?

Welcome back btw...



Edited By: aScottishBloke on Jun 07, 2011 10:23

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