i need some advise on how to make a claim.
from the RM website i found this pagehttp://www.royalmail.com/portal/rm/jump3?catId=500185&mediaId=400144
and the Downloadable Loss, Damage, Delay Claim Form (P58), Mail sent within the UK (pdf 470kb)
is this the correct form?
and how can i justify the value of my lost due to it got lost in the post resulting i losing my mobile redemption?