help, i got a 6288 on 6 month contract with 3, now they are saying it is 18 months, has anyone got any screen grabs or pictures of proof please? - HotUKDeals
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help, i got a 6288 on 6 month contract with 3, now they are saying it is 18 months, has anyone got any screen grabs or pictures of proof please?

garbage456 Avatar
8y, 2m agoPosted 8 years, 2 months ago
Please help, i need proof that it is a 6 month contract as all the paperwork i have doesnt mention it, this was a deal around the end of april beginning of may time.
thanks in advance.
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garbage456 Avatar
8y, 2m agoPosted 8 years, 2 months ago
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banned#1
is this it, if so probably better to post on that thread maybe http://www.hotukdeals.com/item/176111/nokia-6288-white-6-month-contract-9/

it appears it wasnt a 6 month contract it was an 18month one, with the option to opt out at 6 months with nothing firther to pay
banned#2
garbage456
thanks
i have just checked on their website and it clearly says this still....

‡6 month minimum term contract offer available for a limited period to new approved customers registering on either Mix & match 300 or 500 with either the LG U300, Nokia 6151, Nokia 6288, Nokia 6120, Sony Ericsson Z610iR, Sony Ericsson K610iR or 3 Skypephone. Free calls and chat are for Skype-to-Skype calls and chat messages made in the UK or while roaming on a participating sister network. Fair use policy and terms apply.


thats what it staes now, maybe not then

taken off said thread

emasu

I think you can only cancel at 6 months. I don't know if it will be extended, so if you really want it, i'd take it out.
banned#3
from said thread, so thats one member that has screen shots

Anon
It looks like I was lucky as I received RAF and £32.50 cashback (though I feel sure £47.50 was showing for Mix and Match 500 at the time, so this deal isn't working out as cheaply as planned!). I am still wondering though, apart from the logo with the 6 months on it, where the 6 months appears on the system, as when I have phoned CS to check, they say the system shows I am on an 18 month contract (which I knew) but nothing to flag the fact that it was 6 month minimum? If you don't give notice/request your PAC at m5 to end after 6 months, can you cancel at any point after that or are you then locked in for the full 18 months?
Fortunately I took screen prints at every stage of the order, but it is always slightly worrying when they don't provide clear details in writing!
Anon
banned#4
if the time has come for cancelling bump that thread
#6
The changes were based upon the way they charged for calls and charges for itemised billing the thread is here
http://www.hotukdeals.com/forums/showthread.php?t=227412

I dont think they would affect you, but the exec office are the ones who are above the India call centre and also seem to be reasonable to deal with. I spoke to them after problems getting the call centre to cancel, the call centre lied nad said the changes didnt affect me, but on contacting the exec office they immediately arranged a cancellation for me.
#7
i tried to cancel my contarct but now custer service guy has blatantly refused that there was anything like that ever on their web site.this is equivalent to day light robbery.
can anyone suggest any thing.
#8
Contact the three exec office, its in Britain so more chance of being able to reason with them, I found them to be really good, honest (which the customer service dept wasnt) and helpful. [email protected]">[email protected]
there is a number for them but its 0870 number and the alternative goes to a switchboard who insist on a name, if you email them they get back to you in a couple of days.
One of the others on the thread had a screenshot, maybe they can forward it to you and you can attach that to your email.
#9
has anyone got the screen shot of this offer plz?
banned#10
nomcorpio
has anyone got the screen shot of this offer plz?


post 7, last sentance


now your posts on other thread make sense - lol

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