HELP, i keep getting blue screens and my internet explorer crashes all the time - HotUKDeals
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HELP, i keep getting blue screens and my internet explorer crashes all the time

realfriendlyman Avatar
9y, 3m agoPosted 9 years, 3 months ago
Hi everyone,

my laptop is just over a year old and i've never had any problems until one of my brothers downloaded loads of screensavers for his phone but i know he's not careful from the sites he downloads from.

Since then, which was a few weeks ago, my internet explorer crashes due to a "serious error" at least 3 times a day and i also get a blue screen every day as well, do you think his screensavers were the problem and is there any way to fix this?

My warranty has run out and just as my bro started downloading, my mcafee had also expired but i'm now worried my laptop is going to get worse and i don't exactly want to spend £600 twice in just over a year.

Any help would be greatly appreciated. :)
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realfriendlyman Avatar
9y, 3m agoPosted 9 years, 3 months ago
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#1
Sounds like spyware to me........

Have you tried running Adaware se personal, Spybot search and destroy and done a full antivirus scan?

Tell your brother to get his own PC/laptop, He already ruined your sofa with black marker pen, He clearly doesn't look after other peoples stuff.
#2
Download firefox - much better browser anyway

Click Here
#3
It is probablly spyware as Iom-RF said, its also worth if you are using internet explorer 7 to reset the settings, this will remove any add ons and they tend to be the thing causing it to crash,

1. Open Internet Explorer 7.
2. Click Tools, and then click Internet Options.
3. Click the Advanced tab.
4. Under Reset Internet Explorer Settings, click Reset.

If you are still on IE6 then upgrading to IE 7 would have a simular effect
#4
After that if you are still getting the blue screen errors it maybe a good idea to post the technical information part on here and that may give us more info on whats causing them
#5
kelly_o_fanatic
Download firefox - much better browser anyway

Click Here


As much as I agree its more secure it still largely depends on what you download, If you go to a dodgy site and download stuff you won't be any better off using FF. (Well except pop-ups/banner ad's are stopped more effectively).

Also get that free AOL antivirus if yours has run out, Its based on kaspersky just badged as AOL so should be good. (I've got Kaspersky.)
#6
Iom-RF
Tell your brother to get his own PC/laptop, He already ruined your sofa with black marker pen, He clearly doesn't look after other peoples stuff.


I think you're talking about someone elses brother there, i can't remember but i think that was Ryouga's bro :giggle:

Saying that though, my bro is 37 (i'm the baby of the family at 24 :p ) and doesn't have a clue how to look after peoples stuff, he's already damaged my current phone and laptop and has already broken loads of dvd's, computer games, my dvd player and my tv and all this within the last year, so from now on, he's not touching anything of mine. :x
#7
realfriendlyman
I think you're talking about someone elses brother there, i can't remember but i think that was Ryouga's bro :giggle:

Saying that though, my bro is 37 (i'm the baby of the family at 24 :p ) and doesn't have a clue how to look after peoples stuff, he's already damaged my current phone and laptop and has already broken loads of dvd's, computer games, my dvd player and my tv and all this within the last year, so from now on, he's not touching anything of mine. :x


Sorry looks like i'm getting confused, Rubbish memory! (I confused someone else last week!, lol)

Well if he is 37 he should be able to buy his own stuff TBH, I think your far to soft, I'd be well peeved if someone kept breaking my stuff, Its slightly more acceptable when their 5-6 etc, But at 37 thats just ridiculous!! (sorry).
#8
Iom-RF
Sorry looks like i'm getting confused, Rubbish memory! (I confused someone else last week!, lol)

Well if he is 37 he should be able to buy his own stuff TBH, I think your far to soft, I'd be well peeved if someone kept breaking my stuff, Its slightly more acceptable when their 5-6 etc, But at 37 thats just ridiculous!! (sorry).


I know, that's why i get very angry with him and i was close to knocking him out but my other brother held me back, as i'm sick of him damaging my stuff, he's cost me over £1000 in about a year without even taking responsibility for the damages and doesn't even appreciate that i've gone out of my way for him and then treats my stuff like rubbish.

The only reason i've tried to keep my cool with him is because he's ill and he's financially very unstable at the moment, he's had to practically sell everything in his house.
[mod]#9
realfriendlyman

My warranty has run out and just as my bro started downloading, my mcafee had also expired but i'm now worried my laptop is going to get worse and i don't exactly want to spend £600 twice in just over a year.


Check your event viewer log and see what message it's giving there at the times it crashed.....may give you a bit more insight.

And if worse comes to the worst, a format and fesh recovery of Windows will fix it assuming it's not hardware based. (which i very much doubt) :thumbsup:
#10
realfriendlyman
The only reason i've tried to keep my cool with him is because he's ill and he's financially very unstable at the moment, he's had to practically sell everything in his house.


Hate to say it and it sounds very cold, But why is that an excuse to ruin your stuff?

Ok he needs family support if he is going through one of lifes bad patches, But is that really an excuse?, Fair enough use your stuff because he has nothing, But to not look after is disrespectful IMO.
#11
Not sure if you can do this, not really an IE fan but if you have your (and i am assuming your running) XP could you not 1st of all back up your favourites, then add/remove it from the add/remove windows components then reinstall from the xp cd or download a clean copy 1st of IE?

As other's have said, for sure run spybot and adaware. I use zonealarm too but even with a reasonably specced pc, boot up is quite slow.

Lastly, try and get a copy of norton ghost, NOT the version in retail but an old dos version and create an image of your machine one you have fixed this. Create an image and if your brother unfortunately or you for that matter has issues with your pc, you can reload from the image file :)

I recently built a pc and once i had all the stuff on i wanted, i imaged it and go back to that, once a month since all my personal stuff is not on the windows (imaged drive) but on a 2nd hard disk

Not so easy with a laptop i know but you could get an external drive too?

hope it get's fixed :)
#12
Iom-RF
Hate to say it and it sounds very cold, But why is that an excuse to ruin your stuff?

Ok he needs family support if he is going through one of lifes bad patches, But is that really an excuse?, Fair enough use your stuff because he has nothing, But to not look after is disrespectful IMO.


I know, i've been supporting him for a good few years and he owes me a lot of money for god knows how many years with no way of paying me back but i hate ungrateful people, especially after everything i've done for him and he's broken loads of my stuff without taking any responsibility.

I know it sounds cold but i told him, i'm washing my hands with him now because i've had enough that my pocket is getting hurt and he doesn't know how to look after other peoples property and then has the cheek to turn around and say i don't do anything for him anyway. :x
#13
Iom-RF
As much as I agree its more secure it still largely depends on what you download, If you go to a dodgy site and download stuff you won't be any better off using FF. (Well except pop-ups/banner ad's are stopped more effectively)


Sorry, didnt explain what I meant properly. I meant that it would be worth while downloading it as she shouldnt have the problem she is having now, as the problem is with IE. Not saying it would stop the problem from happening again if the same site was visited :)
#14
kelly_o_fanatic
Sorry, didnt explain what I meant properly. I meant that it would be worth while downloading it as she shouldnt have the problem she is having now, as the problem is with IE. Not saying it would stop the problem from happening again if the same site was visited :)


She? :? reallyfriendlyman is a clue! :giggle: :giggle:

Yeah, I'd agree, It would solve the IE problem and it is better than IE (IMO).
#15
Damn, i'm definitely a man....... i'm even willing to show you to prove it. lol, just playing.

I use firefox already but i only use it for my Quidco account for tracking purposes.

I admit if i did all my browsing on Firefox, it would solve a few problems but what about the constant crashes and blue screen.... i don't want to feel restricted on my own laptop and i heard blue screens are like computer cancer, that's how my last pc died anyway. :-(
#16
Lol, sorry - didnt look at the OP and just automatically wrote she :giggle: I do know you are male!
#17
realfriendlyman
Damn, i'm definitely a man....... i'm even willing to show you to prove it. lol, just playing.

I use firefox already but i only use it for my Quidco account for tracking purposes.

I admit if i did all my browsing on Firefox, it would solve a few problems but what about the constant crashes and blue screen.... i don't want to feel restricted on my own laptop and i heard blue screens are like computer cancer, that's how my last pc died anyway. :-(


Another great browser (with low mem usage) is Opera

Blue screen errors are known as "BSOD" or Blue Screen Of Death, Means there is an error in the OS, It could just be bad sectors on the HDD, But more than likely its spyware/trojans that needed to be wiped off.
banned#18
Do you have have similar to the following:
http://technabob.com/blog/wp-content/uploads/2006/11/bsod.gif

That is called blue screen of death
It means there is hard ware had problem with drivers.

If that is the problem you get:
Have you brought any new hardware or peripherals?
#19
h4x3r
Do you have have similar to the following:
http://technabob.com/blog/wp-content/uploads/2006/11/bsod.gif

That is called blue screen of death
It means there is hard ware had problem with drivers.

If that is the problem you get:
Have you brought any new hardware or peripherals?


No thats not totally correct.

It all depends on the error codes. It can be a software issues too.

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