I sold a product to a Russian buyer (worth £150) on the 27/10/10 and dispatched it on the 29/10/10 via International Signed For delivery. The buyer left positive feedback for me on the 02/11/10, so everything seemed good.
Today (09/12/10) I received an email from the buyer stating that they haven't received the item and they also opened up a dispute.
I wrote back (on paypal dispute) saying that the claim is suspicious ast the Buyer left the positive feedback which acknowledges that they're happy with the product received and that 40 days have passed and only know have they contacted me regarding the status of delivery.
I can't seem to track the product on the Russian page, so I can't prove the item was received, but it seems to me that they buyer is lying as I said before they left me feedback and also they only have 10 positive feedback.
Does anyone know how Paypal will pass judgement in this case?