Last Wednesday morning I bought a graphics card from ebuyer website on the free supersave delivery (within 5 days).
To my surprise it was despatched later the same day.
I contacted ebuyer the next day requesting a tracking number, but was told the there wasn't one as the item was being delivered by royal Mail. However the lady told me "it was out for delivery" and should be with me within the day.
Having still not recieved it today, called ebuyer back. After numrous wishy-washy excuses,
I was asked if I wanted another graphics card sent out, I refused it saying, I'd rather not go through this again with them.
Then I was told to hold on till the 29th as thats when it would have been delivered with the 5 working days deadline and that Royal mail might be holding onto the parcel till then.
Is it usual for ebuyer to send a £130 graphics card by normal post with no tracking?
And would Royal mail hold onto a parcel to deliver it over 5 days later?