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Help needed!

ji29zardji29zard

Hi there fellow misc'ers, I need some help. I have a desktop computer at home using the Linux computer system. I have a '3' dongle(Huewei) which I recently cancelled the '3' contract for, as I was only getting 1GB a month for £8. I cancelled because I saw on HUKD that Amazon were doing pre-loaded 3GB SIM's for £11.25, which seemed to me a better deal. I assumed that I could just pop the pre-loaded SIM straight into the dongle that I have and browse the internet as normal, however, the dongle now won't connect at all??
Can anyone offer me (admittedly I am a computer tech novice) any advice on how to solve this please? I have read the instructions that came with it and tried googling it to no avail, any help would be appreciated, cheers guys

All Comments (10)

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    JamesClark1991
    Is the pre paid SIM on 3 network? think the dongles are tied to networks
    PhearFactor
    ji29zard
    Yes, it is a '3' pre paid SIM, that's why I thought it would simply........work! :|
    ji29zard
    Thanks for the link PhearFactor, do you think this will solve the problem? Even though it's a '3' dongle anyway? (Genuine question) :)
    grabbit
    It won't help unlocking if it's a 3 dongle and you're using a 3 sim in it,

    assuming the sim is ok it must be something in the settings on the 3 connection manager that isn't set correctly,check in the settings or try resetting a new profile
    grabbit
    try something like this-


    Open the 3connect dashboard,click settings,then advanced settings

    click profiles,then click add,type any name for profile name then click ok

    highlight the network name you choose and click set active,then click connections,it will say all changes will be lost if you proceed without saving,would you like to save before you proceed? click yes

    then connections will open,click add again and type your network name for connection name,it will say bearer 3gb,leave that as it is and click properties

    In the access point name enter the apn for 3 which is 3internet ,you dont need a user name & passsword


    leave everything else as it is and click ok

    then click add to profile,there should be 2 boxes with columns showing onscreen with arrows in between,highlight your network and using the arrow move it across to the left side in selected connections,if there is anything else already in there delete it,then click ok,then ok again and then click on the close profiles,

    the dashboard should then show scanning and this should then change to ready to connect
    ji29zard
    Thanks Grabbit, if I create a new profile (currently there's '3 dongle 1', '3 dongle 2' etc), should this solve the issue? The 3 connection box doesn't come up on my computer, my friend who put the operating system on there told me this is because it's a Linux system. I will try resetting a new profile for the dongle, cheers :)
    pinguy
    ji29zard what Distro is it? Is it Ubuntu? Also what version eg. 12.04




    Edited By: pinguy on Aug 18, 2012 17:41: new info
    grabbit
    Yes,just create a new profile whichever way linux lets you do it
    ji29zard
    Thanks again grabbit, I am going to write out your instructions now because I am at work and (believe it or not) the printer is currently out of action, so I can't just print it off!! I am fearful about touching anything else in the office :D! SIM's are '3' pre paid

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