Basically Orange took out my bill on the 27th. I set up the direct debit for the 28th as that's payday.
I had insufficient funds in my account and my bank charged me £25!
Orange sent me the standard letter when I set up the direct debit saying that the full bill amount would be debited on or after 28th.
As they have done this a day early do they have to repay the bank charge incurred by me?
What do you think?
Please, no remarks about how there should have been money in my account!