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help needed plz

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can someone please help me? when ever i log into the friends reunited site my computer freezes and i get a notice on my screen saying someting like microsoft needs to close as i have an error and then… Read More
leannetw Avatar
8y, 8m agoPosted 8 years, 8 months ago
can someone please help me? when ever i log into the friends reunited site my computer freezes and i get a notice on my screen saying someting like microsoft needs to close as i have an error and then shuts down my internet. i have un blocked pop ups still no luck and leaving them on is still the same. i have used this site for years but have only had this problem for maybe 6months max. i dont know how to solve this could i have blocked the site somehow and if so how do i change my settings so i can get on to it. im not very technical so if you can help, tell me in easy terms. thanks
leannetw Avatar
8y, 8m agoPosted 8 years, 8 months ago
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#1
Do you have another browser to test the site on, firefox for example?
Otherwise I'd check round the microsoft website for security patches maybe?
#2
sorry but i dont know how to do that ...........
#3
Can you get the error code that shows when the browser closes?
#4
there isnt one ust something about unresponsive program and needing to close
#5
First find out where the proiblem is:

Download firefox [url]www.getfirefox.com[/url] and install it. Can you use it to browse friends reunited?

Yes - IE is the problem
No - Internet is the problem.

I suspect IE will be the issue, so which version of windows and what version of IE are you using?
#6
#7
I would do what dmccabe suggested
#8
dmccabe
First find out where the proiblem is:

Download firefox [url]www.getfirefox.com[/url] and install it. Can you use it to browse friends reunited?

Yes - IE is the problem
No - Internet is the problem.

I suspect IE will be the issue, so which version of windows and what version of IE are you using?


im downloding that now so i will let you know how i get on thanks
#9
mattdawes699


erm............ not sure how do i find out
#10
you have anything to protect you from spyware?
windows defender?
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx

What windows are you on? XP, Vista?
#11
mattdawes699
you have anything to protect you from spyware?
windows defender?
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx

What windows are you on? XP, Vista?


im on xp
#12
OK may as well grab windows defender from the above link too, do a thorough scan of the system

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