Hi wondering if anyone can advise me on what to do
I purchased a new netbook from ebay in August last year ,so about 6 months ago . Well it developed a fault 2 weeks ago so I sent it in via the Msi RMA service they collected it via ups free of charge and promised to return once repair had been done , I also gave them a copy of my paypal invoice as proof of purchase .
well today after emailing them several times as to why the on-line RMA service hadn't updated my repair from the 'received' status , I received a reply stating my Laptops serial number showed it was stolen goods and they were keeping it as potential police evidence .
Well I emailed back asking why I wasn't told of this 2 weeks ago when they received it but no reply as yet , they told me in the email that I need to contact ebay or paypal to get a refund .
The seller I purchased from is still trading on ebay but as yet hasn't replied to my questioning .
I'm just wondering what I should do ? Do I inform ebay the Police Paypal ? Is there any chance I'd get my money back with it being 6 months since I purchased ? I paid £350 for this netbook so I'm pretty peeved as you can imagine .
any advice would be appreciated thanks