help needed where do i stand - HotUKDeals
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help needed where do i stand

hgvdriver Avatar
8y, 6m agoPosted 8 years, 6 months ago
i took out a mobile phone contract with cpw the offer they was doing at the time was i took out a 18 month contract with o2 but after 9 months i can get a upgrade phone and another 9 months later which means i get 2 new phones a year.

i have rang them yesterday and they are now saying that offer is no longer available i have to wait until january for my upgrade.
i have tried searching through paperwork but can not find anything that relates to this offer.
i knew cpw was doing this offer as it was plastered on there website and on tv comericals
please where do i stand as my phone is in serious need of changing
any comments please will help
hgvdriver Avatar
8y, 6m agoPosted 8 years, 6 months ago

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Hi, im no expert but I would say if its not written in your contract then you might not have a leg to stand on. On the otherhand if this was advertised then surely they not sticking to the trades discription act? Might be worth talking to your local trading standards for advise. Good luck :)
Uh oh I took out the same contract with them and am due an upgrade next month, Im gona see what they say. Thanks for the heads up!!
chhers let me know how you get on see if i have a case or not
Not 100% sure, but was it this Swap It?

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