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Help! OMG My laptop's infected again!

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Arghhh this program called AntiVirus Vista 2010 has made it's way on my system and i'm getting fake alerts every second telling me to register the software and saying my firewalls off etc, I dont want… Read More
Marky264 Avatar
7y, 5m agoPosted 7 years, 5 months ago
Arghhh this program called AntiVirus Vista 2010 has made it's way on my system and i'm getting fake alerts every second telling me to register the software and saying my firewalls off etc, I dont want any of my programs or info being taken so what can I do except a system reset? I'm not so computer tech friendly tbh, I installed Spyware Doctor with Anti Virus http://ezinearticles.com/?How-to-Remove-Antivirus-Soft---Its-Not-Hard-to-Delete-Antivirus-Soft&id=3698255

this has picked up whats wrong but I'm not too sure I trust the program?

Any help would be muchly appreciated!
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Marky264 Avatar
7y, 5m agoPosted 7 years, 5 months ago
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#1
Give this article a read: http://www.bleepingcomputer.com/virus-removal/remove-antivirus-2010

A trusted website and they use a trusted program. Maybe run the scan in safe mode too..
How to get into safe mode: http://www.computerhope.com/issues/chsafe.htm

edit:
Oh and for future protection make sure you have antivirus and antispyware software installed. Keep it up to date and do regular full system scans with it. Also, if you use Internet Explorer, keep it up to date with Windows Update or switch to Mozilla Firefox, Opera or Google Chrome. Spyware exploits bugs in IE and other vulnerable browsers so keeping your browser up to date is just as important as keeping antivirus updated.

Try and keep everything else up to date as well. My girlfriend had her laptop infected by something which exploited a vulnerability in Quicktime (or it may have been Adobe Flash) so its not just browsers hackers look for exploits in..
#2
I had this it kept turning my pc off so i did a reset.
#3
Hi,

I'd use this software found here http://www.malwarebytes.org/ it's free and it always works a treat for me whenever I get any of that stuff happening.
Remember to let it run an update before it runs once installed as a lot of the malware stops this software from updating.

You'll more than likely find hundreds of things up the first time you run it but don't panic.
#4
Hi i had this problem a few days ago this is what i did :) Hope it helps!

Stop these Vista Antivirus 2010 processes:
av2010.exe
AntivirusPro2010.exe
AV2010Install.exe
ieupdates.exe

Remove these Vista Antivirus 2010 Registry Entries:
HKEY_CURRENT_USER\Software\Microsoft\W… “Vista Antivirus 2010”
HKEY_CURRENT_USER\Software\Vista Antivirus 2010
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\… Antivirus 2010
HKEY_LOCAL_MACHINE\SOFTWARE\Vista Antivirus 2010

Remove these Vista Antivirus 2010 files:
av2010.exe
AntivirusPro2010.exe
AV2010Install.exe
ieupdates.exe
System Root%\Samples
User Profile%\Local Settings\Temp
Program Files%\Vista Antivirus 2010
Program Files%\LabelCommand
Documents and Settings%\All Users\Start Menu\Programs\Vista Antivirus 2010
Documents and Settings%\All Users\Application Data\Vista Antivirus 2010
#5
First of all try this:
http://www.xp-vista.com/remove/antivirus-2010

Next do a spyware scan with a-squared free: http://www.emsisoft.com/en/software/free/ - that's really good at removing spyware and as it's not one of the better known ones the spyware programs don't usually know how to disable it.
#7
thanks alot everyone trying some of these solutions now if cant fix will be forced to reset again :(
#8
if you got a hsbc account, you can get mcafee internet security for free via online banking. the program is great, stops the spyware from reaching your computer and gets rid of it.
#9
Start the computer in 'safe mode' and install Malwarebytes and run it in safe mode. Then restart.
#10


agree with the second two but not AVG free.
very poor detection rates and more of a resource hog than Norton now.

Microsoft Security Essentials if you cant afford/dont want to pay.

Kaspersky or Eset if you do
#11
slackrat77

Kaspersky or Eset if you do


If you are a Barclays online customer you can get Kaspersky for free:
http://www.personal.barclays.co.uk/BRC1/jsp/brccontrol?task=homefreegroup&value=10662&target=_blank&site=pfs
otherwise look at Steganos, which uses the same antivirus engine as Kaspersky but is cheaper.
banned#12
slackrat77;7786758
agree with the second two but not AVG free.
very poor detection rates and more of a resource hog than Norton now.


Microsoft Security Essentials if you cant afford/dont want to pay.

Kaspersky or Eset if you do

+1

avg free is carp!

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