Just got a really strange letter from Norwich Union, it says that the police have informed them that I might not live where I say I live and I might not have the no claims bonus that I say I have. I don't have a clue where the police have got their evidence from but that's another matter.
So where I live is easy to prove, I can send them proof of that.
Now my no claims bonus is made up of one year of Tesco and 3 years of Norwich Union. Norwich Union want proof of no claims discount from previous insurer seeing as they know I've got 3 years with them. So I've phoned Tesco who tell me that my year's no claims from 3 years ago is no longer valid. I asked why and they tell me that it's only ever valid for 2 years to which I point out that if this was true then you could never get more than 2 years no claims bonus.
Now I thought they were getting confused about me wanting to take advantage of a years no claims from a few years ago and I've not have insurance in the meantime. I made it clear to them that I have had insurance non-stop for the whole time, just I transferred to Norwich Union as when my renewal came up it was a better price. The manager told me that it's definately no longer valid as I haven't been using it for the past 3 years. I told him that I have been using it as it's been noted on my policy with Norwich Union that I have a years no claims with a previous insurer.
Tesco have insisted that it's not valid as I hadn't passed proof onto Norwich Union within 2 years. I never knew that you had to and Norwich Union haven't asked for it until this point.
So, where do I stand?