Does anyone have any tips on escalating an AOL problem? My Dad has had problems for weeks, they have sent 3 routers, we have changed the adsl cable 3 times and he has had BT around. Even though I think its a BT fault, the problem only affects broadband (Ironically bradband ONLY works when his telephone handset is on a call)
Aol have today said they will send yet another router which cause another 4 to 5 day delay.
Anyone any 'special' numbers to call in the UK where I might get his fault sorted?
Thanks in advance