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Help please?

tony_dudz Avatar
7y, 4m agoPosted 7 years, 4 months ago
Ok AOL say that i can get a maximum of .05 mbps, but i know there lieing cause i used to get 4mbps,?
when i do a speedtest it says i live 50 miles away from manchester, but i live in the north of ireland.
Do you think aol have messed up my address and put me to the exchange in england?
btw i am paying 40 pound a month for 0.12 mbps, (seriously)
Ps, when i use bts line speed check (and virgins) using my own postcode it says i can get a maximum of 4.5 mbps!
Anybody know anything about this?
tony_dudz Avatar
7y, 4m agoPosted 7 years, 4 months ago
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(15) Jump to unreadPost a comment
Comments/page:
#1
you can change the server on speedtest manually...you sure manchester isnt the set standard one?
#2
Don't know Dude can't ya get rid and get o2 BB?
#3
nah man am not on about that, it says that im 50 miles away from manchester, which i am not.
#4
i am paying 40 pound a month for 0.12 mbps, (seriously)
ffs!

tbh AOL have always been carp........
i can reccomend o2 & tiscali :thumbsup:
#5
yeah but the ***** keep saying you in a contract and ****, but they arent keeping up there part of the contract, so surely its a breach of contract on there side?
#6
tony_dudz;5742103
yeah but the ***** keep saying you in a contract and ****, but they arent keeping up there part of the contract, so surely its a breach of contract on there side?


they will have a "get out" clause in the t&c's for sure

complain lots, say your going public with it etc, when you on the phone to them ask to speak to their supervisor..............
these are just off the top of my head but you get the idea.

seriously though that's a shocking speed, no wonder your p****d off

Good Luck :)
#7
phatboy123
they will have a "get out" clause in the t&c's for sure

complain lots, say your going public with it etc, when you on the phone to them ask to speak to their supervisor..............
these are just off the top of my head but you get the idea.

seriously though that's a shocking speed, no wonder your p****d off

Good Luck :)


thanks man , will do, but i can bet that they still wont listen
[Moderator]#8
AOL have always been bad, just cancel it, and switch to a decent ISP
#9
bigflump;5742293
AOL have always been bad, just cancel it, and switch to a decent ISP


how can he do that if he's in a contract?
#10
phatboy123;5742378
how can he do that if he's in a contract?

personally getting that speed id say its not fit for purpose...:thumbsup:
#11
awoodhall2003;5742389
personally getting that speed id say its not fit for purpose...:thumbsup:


me to, and im surprised they didn't help him out when he phoned.
#12
Also they aren't in breach of contract because they offer a service 'up to x mbit'

Not a set service.

That sucks.
I pay £2 for 10mbps :p
#13
Regarding the fact that it thinks you are in manchester:

Im pretty sure that AOL (at least they used) would direct all their customer through their own proxy. This proxy server must be based around Manchester for you.
#14
there are exchanges in N.Ireland. I live 5 miles away from mine (Carrickfergus) and get about 3MB speed.
#15
i think i know the problem, i think aol only works properly with a bt line but i have a talktalk line

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