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Help please!!

melmorc Avatar
6y, 6m agoPosted 6 years, 6 months ago
I currently have no Internet connection and as I live in a small village no access via 3g so this is v slow on my iPhone!! I need 2 things please:

1) can someone give me the bt number you call to check your line re broadband issues
2) what the Chelsea score was!!??
melmorc Avatar
6y, 6m agoPosted 6 years, 6 months ago
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All Comments

(8) Jump to unreadPost a comment
Comments/page:
1 Like #1
chelsea won 8 - 0
1 Like #2
1.cant help u
2. 8.0
1 Like #3
It really was 8-0.
#4
copied from BT site...

Contact options for I have problems connecting to broadband:
CallFrom a landline dial:
0800 111 4567



From a mobile dial:
0330 123 4567*



Opening hours
24 hours a day, 365 days a year

Please make sure you're at your computer and it's switched on when you call.
#5
Ta. Is anyone else on aol and ok?? Anyone have a no for me to call aol please? I'll leave rep when back!!
#6
Lso anyone have aol cancellation line as well?
1 Like #7
# General enquiries (including technical support): online via chat or email or by telephone on
0844 499 5555*
# Broadband enquiries: by telephone on 0844 499 5555*
# Billing enquiries: online via chat or email
# Membership cancellations: online at http://aolbroadband.co.uk/cancelaolbb
# All telephone enquiries from outside the UK: Please dial +44 844 499 5555


Cancelling your AOL Broadband membership

If you still wish to cancel your AOL Broadband membership but cannot reach Member Services, you may alternatively contact us by post or email from your master screen name to request that your account be cancelled.

For identification purposes, please make sure that you include the following information when you contact us. We will be unable to process your cancellation without these details:

* Your full name
* Your master screen name
* The last four digits of the credit card, debit card or bank account number you provided when you registered with AOL Broadband
* Your day and evening contact telephone numbers

These details will enable us to quickly validate your cancellation request (should this be necessary) and provide you with any support in the event that you are experiencing difficulties with using the AOL Broadband service.

Please note that if you have decided to leave AOL Broadband, we do recommend calling our Member Services number for the quickest handling of your cancellation request. For letter and email cancel requests, please allow 72 hours for processing from our receipt of your request.


1) By post - write to:
Cancellations Department,
c/o Member Services,
AOL Broadband,
PO Box 387,
Southampton,
SO30 9AL.
(Please remember to include your validation details and your day and evening telephone numbers so that we may respond to you.)

2) By email:
Send email from your Master Screen Name at: http://aolbroadband.co.uk/cancelbb
(Please remember to include your validation details and your day and evening telephone numbers so that we may respond to you.)

Our Member Service Representatives will be happy to assist you with this or any other request. It is also our hope that we may be able to resolve any problem that is causing you to consider leaving AOL Broadband.

Finally, as always, if you have any comments or suggestions as to how we could improve AOL Broadband, we would be delighted to hear them. You may pass these along at [url]www.myaolbroadband.co.uk/contact[/url], or when you call to speak with one of our representatives. Many thanks in advance for your feedback and see you online!
#8
thanks all - 30 mins on line with aol as my settings had been removed!! Now all back and repped all.

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