HELP PLEASE - Broken PSP ? - HotUKDeals
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HELP PLEASE - Broken PSP ?

nstrachan1 Avatar
8y, 7m agoPosted 8 years, 7 months ago
My son's PSP is broken - games won't load. I was wondering the best option to get it fixed. He got it as a gift so there is no receipt and I think it is over a year old.

Would it be worth paying to get it fixed ? Contacting Sony ? Trading it in for a new one ?

Any feedback would be gratefully received.

EDIT: Phone 08705 998877 (Sony) great customer service, replacing the PSP
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nstrachan1 Avatar
8y, 7m agoPosted 8 years, 7 months ago
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#1
It would be best to contact Sony 1st, they replace PSP's with either a new one or refurbished unit at your door.

You need to have the the charger and battery.

I don't have the precise details, but give them a call. The missing receipt is not a problem.
Hopefully someone that has actually done this themselves will be along to give you the precise details.
#2
Thanks for that.

Anyone have Sony's contact details ? Had a look on their website and there is nothing obvious.
#3
01293 653598

Let me know how you get on. :)
#4
Many thanks, I'll give it a try when I get home and dig out the serial number on the PSP.
Rep added.
#5
Thanks for that but the number was out of service, I found 08705 998877 which got me
through to Sony.

As a result they are going to replace the PSP........son will be delighted.

So my advice to anyone with PSP problems is give Sony a call, superb customer service.
#6
Good to hear.
#7
Will have to get my son to get his psp changed too :thumbsup:
#8
They change like for like so you would not be gaining anything if the psp wasn't broke in the first place - why risk spoiling the first decent customer service I've come across for a while ??
#9
Replacement PSP arrived by courier today. A+ to Sony.
#10
nstrachan1
Replacement PSP arrived by courier today. A+ to Sony.


Excellent news! What rating do I get?

:thumbsup:

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