Help Please - Sony Ericsson K850i - HotUKDeals
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Help Please - Sony Ericsson K850i

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Hi, I am after some help When making or receiving call I can not hear the person on the other end and they cant hear me!!! I have done the usual turning on/off, taking battery out etc but nothing se… Read More
DarloNige Avatar
8y, 10m agoPosted 8 years, 10 months ago
Hi, I am after some help
When making or receiving call I can not hear the person on the other end and they cant hear me!!!
I have done the usual turning on/off, taking battery out etc but nothing seems to work.
Not dropped it or anything, just dont know what to do?
Any advise welcome
Cheers
DarloNige Avatar
8y, 10m agoPosted 8 years, 10 months ago
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1 Like #1
The k850is have been a disaster for SE... My brothers one broke last week, got the replacement on Monday and that arrived with the same problem! (Non-Functioning Touchscreen) so the replacement will be arriving today. 3rd time lucky I guess :)

Have you tried the SE Update Service? may be firmware to fix the issue?
#2
Robotochan
The k850is have been a disaster for SE... My brothers one broke last week, got the replacement on Monday and that arrived with the same problem! (Non-Functioning Touchscreen) so the replacement will be arriving today. 3rd time lucky I guess :)

Have you tried the SE Update Service? may be firmware to fix the issue?


Thanks for your help.
I have just rang O2 and I am still under warrenty, so they suggested sending it back for a replacement.
Thanks for your assistance
Rep added
Cheers
1 Like #3
Be aware that the replacement could be a repair from someone else and may be in poor condition. Examine it in the shop and try to use it. When I took one which went wrong almost immediately the manager told me it looked as though I could not look after a phone and he marked as abused.
The o2 shop can give you a £20 refund to your account if you claim you have been unable to use your contract. If you go through customer services you may get more.
My K850i has been replaced by an N82 after six months of failings.
#4
[QUOTE=aylesby]Be aware that the replacement could be a repair from someone else and may be in poor condition./QUOTE]

I wouldn't worry about that, my brothers started off a refurbished so they'll only give him them and they all look brand spankin' new, the strange plastic covers and all :thumbsup: Just you know... the small problem with being broken on arrival :p

For replacing it with another phone like aylesby O2 require you have 3 replacements break before they'll let you change it... :?

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