Wondering if someone can help me out.
I ordered some items in the Oli sale a couple of days ago totalling 35.50 (using free del code with would have been 3.95).
I have now received 3 out of four items (1 is out of stock - £10, say they will re-order or refund me).
I checked my online bank account today and the £35.50 showed up on my statement and has been taken off.
I then noticed my available balance was £39.45 less than my account balance so I called the bank to check where the money was going to as I new I hadn't used my card for anything else.
They told me that it was Oli. £39.45 is my £35.50 order + delivery. Although I have already paid for it once!
Has this happened to anyone else before? I sent in an online help request (but it can take upto 48 hours for a reply!) as I can't find a telephone number anywhere!!!!
Thanks in advance