OK, as some of u know i'm dealing with an undeleivered item from John Lewis. I was told by Trading Standards to send them a letter via recorded delivery. I did this on tuesday by 1st class. but the track and trace comes up saying
Item AG********GB was posted at ****** on 11/05/10 and is being progressed through our network for delivery.
i did go through online query thingy and said dont contact us till 15 working days! does it mean my letter is lost or something else. really confused why its not been delivered.