Hi-does anyone know anything about making a claim? I sent three ebay items by 1st class recorded last Wednesday. One was left on a neighbours doorstep-not signed for and no card left but fortunately the buyer did get it in the end. So that's fine but the other two have not been received and there is no infomation when I check the tracking numbers.
How long do you have to wait to make a claim? I know I am covered for £36 will I get the full £36 back?