A friend of mine has had Kaspersky Anti-virus on her PC for a year now, and last week subscribed for another year. This caused her computer to go mad and she was unable to get it to boot up.
I have been round and had a play with it, got it working again (via system restore), but she re-did her subscription again and surprise, surprise, it crashed again.
Yesterday i went over, did system restore again and got it running, but want to take Kaspersky off and put AVG on instead. Unfortunately I have come across a problem.
I cannot remove/uninstall Kaspersky using Control Panel / Remove Programme. Is there another way to do this successfully? Not even the Uninstall option in the Start Menu works?
Anybody got any (good and usefull) ideas?