bought an item off ebay, seller sent 1st class with proof of posting (or just a receipt) and it hasnt arrived yet. Ive asked for a refund and he can claim from royal mail....
he has turned around and said its up to me to claim? is this true, can someone verify this?
i think i might just claim through paypal and let them deal with it, as he should have sent it recorded to protect himself right?
please can someone advise? thanks