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Help virus alert what is it please cannot remove

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I have coming up Realtime protection Scan Event virus found virus name Trojan.Zefarch!gen File: C;Windowsinusazukuya.dll Action taken clean failed:quarantine failed:Access denied Is this seriou… Read More
els Avatar
7y, 2m agoPosted 7 years, 2 months ago
I have coming up Realtime protection Scan
Event virus found
virus name Trojan.Zefarch!gen
File: C;Windowsinusazukuya.dll
Action taken clean failed:quarantine failed:Access denied

Is this serious and how do i remove it please???? thanks
els Avatar
7y, 2m agoPosted 7 years, 2 months ago
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Comments/page:
banned#1
restart in safe mode, then run a virus scan
#2
will safe mode enable me to delete it ?please?
banned#3
els
will safe mode enable me to delete it ?please?


yes, thats the idea, you start safe mode by tapping F8 when you restart, choose safe mode

then when its running, start your av to scan, it will pick up stuff and then let you delete it
#4
Download Malwarebytes' Anti-Malware http://www.malwarebytes.org/index.php run it and let it do its stuff.
#5
tried that but same result !? thanks
#6
els
tried that but same result !? thanks

Even in safe mode ?
#7
yes in safe mode its still says cc windows inusazukuya.dll infected, it was created in 2002 but only accessed recently ?
#8
Just googled "inusazukuya.dll" but comes up with no results is that the correct spelling ?
banned#9
i dont suppose its antivirus2010 is it?
#10
ditto1962
Just googled "inusazukuya.dll" but comes up with no results is that the correct spelling ?


Just found that when executed, the Trojan copies itself as the following file:
%Windir%\[RANDOM CHARACTERS].dll

Turn off System Restore and try again

Trojan.Zefarch - Removal
http://www.symantec.com/en/uk/security_response/writeup.jsp?docid=2009-012801-2706-99&tabid=3
#11
ditto1962
Just found that when executed, the Trojan copies itself as the following file:
%Windir%\[RANDOM CHARACTERS].dll

Turn off System Restore and try again

Trojan.Zefarch - Removal
http://www.symantec.com/en/uk/security_response/writeup.jsp?docid=2009-012801-2706-99&tabid=3


Wow guys thanks so much, spelling inusazukuya.dll i couldn't find it when i googled it either
running malwarebytes! but will try above alos thanks
#12
try system restore. sell it .and buy a mac.
#13
I have this virus on my computer at work and no matter what I do it comes back. I've turned off system restore - deleted any old entries - started in safe mode - ran AV

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