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Help with a friends laptop?

spikeyjacko Avatar
6y, 8m agoPosted 6 years, 8 months ago
This is what he said to me :
'like every other time i turn it on it says dell like normal then starts runnin diagnostic memory tests on a blue screen, then when i cancel it and go on it as normal none of the command keys on the top row like volume n brightness dont work they just act as F1,2,3,4,5 etc keys then about 10 mins later they work again'
anyone got any ideas why it does this?
Cheers
Jack
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spikeyjacko Avatar
6y, 8m agoPosted 6 years, 8 months ago
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banned#1
windows is screwed up and taking ages to load

the volume and brightness keys are run by driver software, which it loading badly and slowly

time for a clean format

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