Please can someone help?
Our Dell Dimension 2400 did not start up. It showed the Blue screen and said BAD_POOL_CALLER and that we should disable BIOS memory caching and shadowing. We did not now how to do this. We started the computer in safe mode and downloaded Regcure but could not run it as the page was too big in safe mode for us to click on the start. We ran a virus scan (AVG) and it found a few virus's which we deleted.
Now the blue screen is still coming up and shows 0x000000C4, 0x00000000, 0x00000002, 0x00000000, 0x00000000 and says there is a faulty device driver on the Kernal stack!!
We are not techie at all but are willing to try and attempt some stuff, I tried to reinstall windows but its an earlier version so it wouldnt do it.
Or is it destined for the scrapheap?
many thanks for any help or advice.#