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Help with Computer, keeps shutting down

miffy121 Avatar
6y, 7m agoPosted 6 years, 7 months ago
I know i probably be on another forum but i havent joined the others and im having problem with my pc. The anti virus wasnt up to date and i rarely use it but tonight i had to use it fo a short while and it keeps shutting down on me. Sometimes straight away and other times afetr a few minutes. one time long enough for me to type in the anti virus product key but not long enough to scan etc...
Any ideas if it is a virus what i can do????
miffy121 Avatar
6y, 7m agoPosted 6 years, 7 months ago
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banned 1 Like #1
it might be overheating, is it a laptop?

had an old laptop that did this, needed a serious dust blow out of the vents/heatsink
need to buy a can of air (yes really) and get in deep
1 Like #2
Happened to me a few years ago - I had to use a disk to open it up. Can't remember exactly what (sorry!) but think it was a Windows one but the next one up to what I had if that makes sense so it could install itself and let me open up to do a full virus scan. Not much help I know but someone on here will be able to help you more no doubt.
#3
no and the hardrive makes a funny noise as it goes off like the squeeky noise computers used to make when they dialled up but for a few seconds then it shuts down
banned#4
miffy121
no and the hardrive makes a funny noise as it goes off like the squeeky noise computers used to make when they dialled up but for a few seconds then it shuts down


virus's dont make the machine turn off, its counter productive to what they do
sounds like it might be a bad hard drive and windows is crashing and turning machine off as its set to hide the bluescreen
#5
Sorry can i ask what you mean "it is set to hide the bluescreen"
Any ideas where to go from here to make sure i can access all my work stored on there??
banned#6
miffy121
Sorry can i ask what you mean "it is set to hide the bluescreen"
Any ideas where to go from here to make sure i can access all my work stored on there??


hmm, the only way is to get someone to fit a new hard drive, install windows to it
and then install this drive into a caddy or as a second drive

then you can open the drive, and copy off your work data

(as to the bluescreen, windows when it crashes usually shows a blue screen with some error stuff, but also can be set to just shut down on errors)
#7
:cry:
When i went in on safe mode it seemed to stay on fr a while.
I will let it cool down in case it is overheating then see what happens in the morning and go back to crying again!!!

Thankyou for the help. I may be back again for more
banned#8
miffy121
:cry:


im sorry, but no easy fix :x

if you can run in safe mode, quickly shove in a memory stick and copy your work off

funny noises from hard drive means the drive must be bad, and is most likely to make machine crash or do bad things
1 Like #9
No nothing is ever an easy fix, i will start copying off as much stuff as i can just incase.
#10
If you have mcafee antivirus
thats your problem, they released an update last week that registers part of the windows operating system as a virus (a false alert) and as a result the computers keep rebooting

They released a patch for it, so if you can get it onloine (safe mode with networking) then simply update the antivirus reboot the computer and it will fix it
#11
miffy121
no and the hardrive makes a funny noise as it goes off like the squeeky noise computers used to make when they dialled up but for a few seconds then it shuts down


Are you sure the noise is the hard drive? It could either be the motherboard alarm (probably the CPU getting too hot) or the power supply alarm (overload).

I'm not sure how either could be caused by running a virus scanned though.
1 Like #12
I had the same problem, my pc shuts down whenever it wants to, It happens at the worst possible times. The solution wa
banned#13
^^ troll
#14
jubbyme;8490516
virus's dont make the machine turn off, its counter productive to what they do
sounds like it might be a bad hard drive and windows is crashing and turning machine off as its set to hide the bluescreen

um, some virus' are designed to shut pc's down lol.
banned#15
t0mm
um, some virus' are designed to shut pc's down lol.


actually, the majority of viruses are either ransomware (charging you to remove the annoyance) or totally hidden, and used as spambots, or keyloggers (to steal passwords etc)

the only thing in recent memory that caused shutdowns, was a faultly MS upgrade (caused by a rootkit) but that wasnt intentional, and a Macafee virus update gone bad, neither of which were viruses at all

a virus which just shuts down your pc makes no money for the virus writer, which is what viruses are all about nowadays
#16
jubbyme;8490953
actually, the majority of viruses are either ransomware (charging you to remove the annoyance) or totally hidden, and used as spambots, or keyloggers (to steal passwords etc)

the only thing in recent memory that caused shutdowns, was a faultly MS upgrade (caused by a rootkit) but that wasnt intentional, and a Macafee virus update gone bad, neither of which were viruses at all

a virus which just shuts down your pc makes no money for the virus writer, which is what viruses are all about nowadays

Actually there are a few viruses that shut down pc's
the sasser and blaster worms spring to mind as the two main culprits
banned#17
trog0
Actually there are a few viruses that shut down pc's
the sasser and blaster worms spring to mind as the two main culprits


I did say recent, blaster was 2003, sasser 2004! and were designed to DDOS attack certain websites, the shutdown wasnt the intention, as they then couldnt be used to DDOS websites, its was more windows crashing do to the amount of ip traffic, hence the latter change of 10 outgoing connection limit per second
#18
this happened to my pc a while ago. it needed a new motherboard..think the fan was replaced too after a while. everything else was fine. hopefully ur hard drive will be too. couldn't you take out the hard drive and test it on a caddy on someone elses pc.. is that possible?
banned#19
jubbyme;8490885
^^ troll

not at all. It was quite funny actually ;-)

OP, what AV software have you got?
#20
Just finished sorting n identical problem with a pc tower. Kept deciding to reboot randomly. I was about to scrap the tower when I decided it might be corrosion of the ribbon cable from HD to M/B or lousy contact on the power supply lead to it. Replaced ribbon cable and cleaned power lead and guess what? Problem solved!
#21
jubbyme
virus's dont make the machine turn off, its counter productive to what they do
sounds like it might be a bad hard drive and windows is crashing and turning machine off as its set to hide the bluescreen


and of course all virsus are written by top software engineers who follow all the rules and keep well away from system areas of memory, the shutting down is usually an accident as the area of memory that keeps the pc switched on is over written.
the windows default to "hide the bluescreen" is for a suystem restart not shutdown.


mikezoe65
Just finished sorting n identical problem with a pc tower. Kept deciding to reboot randomly. I was about to scrap the tower when I decided it might be corrosion of the ribbon cable from HD to M/B or lousy contact on the power supply lead to it. Replaced ribbon cable and cleaned power lead and guess what? Problem solved!


was this machine kept next to a hottub?, in twenty years and thousands of machines i have not come across that.

it is likely when the op is referring to the harddrive he/she means the pc base unit, common mistake amongst users.

sorry i got to go to work now but please someone start some constructive help going here start with open the case and clean the cpu/heatsink and fan.
#22
Thankyou for all the replies. I will unplug and have a good look inside the tower, make sure everything is plugged in properly in the unit and no wires look dodgy.
#23
csiman
not at all. It was quite funny actually ;-)

OP, what AV software have you got?

Norton AV but it had run out and i hadnt updated it.
#24
jubbyme
actually, the majority of viruses are either ransomware (charging you to remove the annoyance) or totally hidden, and used as spambots, or keyloggers (to steal passwords etc)

the only thing in recent memory that caused shutdowns, was a faultly MS upgrade (caused by a rootkit) but that wasnt intentional, and a Macafee virus update gone bad, neither of which were viruses at all

a virus which just shuts down your pc makes no money for the virus writer, which is what viruses are all about nowadays


There is this one.

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