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help with connecting to internet

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i have got a problem with getting my childrens pc online, i have searched google and havent found the answer. i have a belkin router and their pc is connected to this via a usb adapter, its been onli… Read More
katya1971 Avatar
9y, 6m agoPosted 9 years, 6 months ago
i have got a problem with getting my childrens pc online, i have searched google and havent found the answer.
i have a belkin router and their pc is connected to this via a usb adapter, its been online before without problem but now it wont.
i have entered the hex key ect and it says im connected with good strength , but i have limited or no activity, on a repair it says cannot connect to defult gateway, and the ip cannot be renewed. what do i do? costs too much to phone virgin media now they have stopped giving broadband advice on phone for free.

help if you can as kids need pc for homework .
katya1971 Avatar
9y, 6m agoPosted 9 years, 6 months ago
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#1
Maybe it's because you searched googlew, try just google innit
#2
stange thing is tho i can connect to internet wileless with my laptop no problems, this has a internal wireless card .
#3
the.tourist
Maybe it's because you searched googlew, try just google innit


lol, i tried them as well
banned#4
turn router off then back on?
#5
ok will try it
banned#6
sorry cant help, but have you looked on [url]www.moneysaving[/url] expert.com, they have some really good tech guys on there

pop a search in the tech board if you not a member, may have already been asked, just a thought if you get no response soon :thumbsup:

http://forums.moneysavingexpert.com/forumdisplay.html?f=29
#7
katya1971
i have got a problem with getting my childrens pc online, i have searched google and havent found the answer.
i have a belkin router and their pc is connected to this via a usb adapter, its been online before without problem but now it wont.
i have entered the hex key ect and it says im connected with good strength , but i have limited or no activity, on a repair it says cannot connect to defult gateway, and the ip cannot be renewed. what do i do? costs too much to phone virgin media now they have stopped giving broadband advice on phone for free.

help if you can as kids need pc for homework .


firstly go to dos (start menu--->run then type in cmd, then get to your root directorry by typing in cd.. until you get back to your local drive eg. C:\ then type in ipconfig /release then ipconfig /renew)

if this doesnt work look below



katya i had the same problem with my pc about 6 months ago, i ended up reinstalling some files that had gotten corrupted from my windows disc.

2 months ago the exact same thing happened to my girlfriend's sisters pc i went round and couldnt remember how i had fixed it when i had the problem, so i ended up reformatting her pc.

Took me about a hour or 2 not so bad as long as you know which sound/graphics drivers to reinstall when you set it back up, and if you do decide to reformat it remember to back up your important files, eg work/college/school documents.
#8
Just a few quick tests before heading off in to the unknown!

[LIST=1]
[*]Unplug the Kids USB connection to the modem.

[*]Turn the power off both to the modem and the router and wait 30 seconds

[*]Switch on the modem and wait for the lights to stay static (aka all connected)

[*]Switch on the router and again wait to it is connected to the modem.

[*]Plug the USB connection into the kids PC and then see if it connects.
[/LIST]
#9
Hi, I have the same problem with one of my pc's, all i do is unplug the usb adapter and plug it back in and it works fine, i don't know why it keeps having this problem but it works fine after i plug it back in.

Hope this helps
#10
I'm with Virgin media and have an occasional problem with the wireless on the laptop (using a D-link setup) i have to uninstal and reinstall the PCMIA card
#11
thanks sassie
#12
right i be back to report if i get some joy with any of your kind help . thanks guys have posted on mse forum also so maybe will get sorted .
x
banned#13
do routers even have usb connectable sockets?i thought they were all wireless and ethernet?
anyone know?
#14
hayton2k3
do routers even have usb connectable sockets?i thought they were all wireless and ethernet?
anyone know?


Yes they do.

From what I have read it is a problem with the local PC as the Laptop can connect to the router.

I suspect currupt drivers on the PC. Try removinging these and reistalling.
#15
is this weird but after doing an ipconfig i have no gateway address should i have one ?
#16
Dhaos
firstly go to dos (start menu--->run then type in cmd, then get to your root directorry by typing in cd.. until you get back to your local drive eg. C:\ then type in ipconfig /release then ipconfig /renew)

if this doesnt work look below



katya i had the same problem with my pc about 6 months ago, i ended up reinstalling some files that had gotten corrupted from my windows disc.

2 months ago the exact same thing happened to my girlfriend's sisters pc i went round and couldnt remember how i had fixed it when i had the problem, so i ended up reformatting her pc.

Took me about a hour or 2 not so bad as long as you know which sound/graphics drivers to reinstall when you set it back up, and if you do decide to reformat it remember to back up your important files, eg work/college/school documents.


tried the ipconfig release/renew and it did nothing at all ,,ahh looks like im gonna have to redo my windows grrrr.
banned#17
cant you just do system restore?
#18
katya1971
tried the ipconfig release/renew and it did nothing at all ,,ahh looks like im gonna have to redo my windows grrrr.



STOP.

It can not see the gatway thats all. You don't need a fresh install.
#19
i could systen restore but what to ? seems this has happened since i upgraded my main pc (one directly connected to router) changed from xp to vista ? didnt think it would cause probs .

i have checked all the settings on my router and they seem fine.
#20
stora
STOP.

It can not see the gatway thats all. You don't need a fresh install.


ok how can i make it see the gateway please ?

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