Help with consumer law. - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Help with consumer law.

fulkontakt1 Avatar
5y, 11m agoPosted 5 years, 11 months ago
hey my xbox has just given me the "Open Tray" error for the second time in six months. i contacted Gamestation/TCR Repair who are dealing with the repair and the guy on the phone said if when they receive the xbox and deem it not economically viable to repair they will send me a voucher to get another one. now im a little confused - do i get a voucher for the amount i paid for the xbox (£189) or just what they think its worth after nearly 2 years??

thanks for any info.
fulkontakt1 Avatar
5y, 11m agoPosted 5 years, 11 months ago
Options

All Comments

(10) Jump to unreadPost a comment
Comments/page:
#1
Should be what you paid for it mate
#2
whatever the price of a new one is at today's price.
#3
A voucher for the replacement cost so whatever they cost now
#4
Babbabooey
whatever the price of a new one is at today's price.

for just one second in time we were ''as one!!''
banned#5
from that I would expect a voucher for an x-box from a certain retailer rather than a cash amount .
#6
from that I would expect a voucher for an x-box from a certain retailer rather than a cash amount .


This
[mod]#7
If they said to you that they will provide a voucher to "get another one" then they are going to give you a voucher to buy a like for like model replacement from one of their stores.

Keep us posted.
#8
did you read the T&c's think when i looked it was for every year u get a bit less or something
#9
thats what i thought byt as mine is the old 60gb premium i was wondering whether i would get a voucher for the new 4gb or 250gb. i should find out by the end of the day.
magicjay1986
If they said to you that they will provide a voucher to "get another one" then they are going to give you a voucher to buy a like for like model replacement from one of their stores. Keep us posted.
[mod]#10
fulkontakt
thats what i thought byt as mine is the old 60gb premium i was wondering whether i would get a voucher for the new 4gb or 250gb. i should find out by the end of the day.
magicjay1986
If they said to you that they will provide a voucher to "get another one" then they are going to give you a voucher to buy a like for like model replacement from one of their stores. Keep us posted.

To be honest, they are only obliged to replace "like for like".

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!